Where does AI get its information? And how to get cited

Sep 01, 2026 02:52 PM - 1 hour ago 3

AI systems get accusation utilizing aggregate sources and methods, making each a pathway to higher AI visibility. Help AI study astir your marque done immoderate of them — aliases amended still, much than 1 of them — and you’re much apt to gain mentions and citations.

Let’s look astatine wherever AI systems for illustration ChatGPT and Google’s AI Overviews get accusation from and really to springiness them much specifications astir your brand.

The 4 ways AI gets its information

The 4 ways AI gets its accusation are training, retrieving unrecorded online information, leveraging licensing partnerships, and user-initiated actions to propulsion data:

1. Training

AI companies train their models connected information to thief those models study to understand and make content. This training information is the foundational knowledge furniture that models tie connected to reply prompts.

AI companies cod LLM training information from sources like:

  • Publicly disposable online content connected your tract and third-party ones for illustration manufacture publications, blogs, codification repositories, and Wikipedia
  • Content licensed from 3rd parties for illustration Reddit
  • Content provided by the AI company’s in-house staff, including trainers and researchers
  • AI chat histories of users who consent to the AI institution utilizing their conversations for training
  • Data generated by the AI company’s models for training purposes

Models person knowledge cutoff dates, aft which they’re nary longer trained connected caller data. To trim the consequence of outdated answers, AI systems often tie connected further sources of accusation that I’ll touch connected later.

For example, erstwhile I asked ChatGPT really overmuch rainfall Hawaii sewage from Hurricane Lala pinch web hunt turned off, ChatGPT replied that it was unaware of that hurricane. 

ChatGPT consequence saying nary Hurricane Lala affected Hawaii and suggesting the personification whitethorn mean Hurricane Lane successful 2018

It was only erstwhile I enabled web hunt that ChatGPT acknowledged Hurricane Lala and the rainfall totals crossed different parts of the state.

ChatGPT consequence claiming Hurricane Lala deed Hawaii successful 2026, pinch rainfall totals and cited sources

How to show up wherever AI models are trained

You tin show up wherever AI models are trained by actively building a beingness connected publically disposable online contented and licensed third-party content. Here’s how:

  • Allow AI crawlers to entree your site. Check that your site’s robots.txt file doesn’t incorporate disallow rules telling crawlers for illustration OpenAI’s GPTBot not to cod AI training information from your site.
  • Present your marque and offerings intelligibly and consistently connected your site. Your site’s contented should bespeak the marque communicative you want AI systems to know.
  • Build your brand’s beingness connected third-party sites. For example, create a Google Business Profile and online directory listings. And run integer nationalist relations campaigns to unafraid sum successful manufacture publications.

These strategies won’t person an effect connected existing models owed to their cutoff dates. But your efforts tin style what newer models — which are trained connected much caller information — cognize astir your brand.

2. Retrieving unrecorded online information

AI systems retrieve unrecorded online accusation to supplement training information and amended their answers’ accuracy.

For example, ChatGPT retrieved unrecorded accusation from various sites to supply maine pinch the latest U.S. banal marketplace news:

ChatGPT banal marketplace news consequence pinch cited sources including The Wall Street Journal, Reuters, and BBH

AI companies usage proprietary crawlers to fetch unrecorded online data. They besides get unrecorded web accusation done hunt engines, which crawl and scale contented independently.

This array lists immoderate of AI systems’ known sources of unrecorded online data:

AI system

Known sources of unrecorded online data

ChatGPT

  • A proprietary hunt scale built pinch OAI-SearchBot, OpenAI’s hunt crawler
  • Google’s hunt index, which is built pinch the Googlebot hunt crawler
  • Bing’s hunt index, which is built pinch the Bingbot hunt crawler

AI Overviews and Google AI Mode

  • Google’s hunt index

Claude

  • A proprietary hunt scale built pinch Claude-SearchBot, Anthropic’s hunt crawler

How to thief AI systems retrieve your tract content

Help AI systems retrieve your tract contented by allowing crawlers from AI companies and hunt engines to entree your website by verifying that your robots.txt record doesn’t person disallow rules targeting these crawlers.

Next, usage Google Search Console and Bing Webmaster Tools to cheque if Google and Bing person indexed your pages. If they haven’t, AI companies won’t beryllium capable to retrieve these pages’ contented from the hunt engines’ indexes.

In Google Search Console, for example, click the drop-down paper nether “Indexing” successful the near sidebar and prime “Pages” to position the number of pages Google has and hasn’t indexed.

You tin besides position circumstantial URLs that are and aren’t indexed. To position your indexed pages, click “View information astir indexed pages.”

Google Search Console Indexed Pages study listing illustration URLs and their past crawl dates

Or, usage Semrush’s Site Audit instrumentality to schedule regular scans of your website for issues affecting crawlability and different website capacity factors. You tin besides get email notifications pinch the scan results.

Semrush Site Audit settings showing a play Monday crawl schedule and email notification option

View the method issues that Site Audit detected connected your tract by navigating to the “Issues” tab. To constrictive the report’s scope to crawlability issues, click “Crawlability.”

Semrush Site Audit Issues study filtered to Crawlability, showing errors and warnings

Click “How to fix” adjacent to immoderate rumor to study really to reside it.

Semrush Site Audit rumor specifications explaining an incorrect sitemap URL and really to hole it

After that, optimize your contented to thief AI systems lucifer it to applicable prompts. Here are immoderate tips for doing that:

  • Optimize for query fan-out: Identify prompts’ underlying intents and reside them successful your content
  • Write self-contained sections: Each conception should supply a complete reply to its heading without needing discourse from different sections
  • Keep your contented updated: AI systems for illustration citing fresh content that provides the latest accusation connected topics

Finally, activity to get much brand mentions connected third-party sites. Because AI systems crushed their answers successful unrecorded accusation not conscionable from your site, but besides from the wider internet.

Brand mentions connected outer sites should besides corroborate your website’s accusation astir your marque to thief AI systems build a accordant image astir you crossed sources.

3. Leveraging licensing partnerships

Several AI companies person struck licensing partnerships allowing their AI systems to usage partner organizations’ contented for training and unrecorded retrieval.

For example, OpenAI and Google person collaborated pinch Reddit and Stack Overflow. OpenAI besides licenses contented from organizations for illustration Yelp and Time.

Content from partner organizations often appears prominently successful AI systems’ answers. In this conversation, for instance, ChatGPT heavy cited Reddit erstwhile I asked for recommendations for “cheap eats successful austin texas according to locals”:

ChatGPT consequence recommending inexpensive Austin restaurants utilizing Reddit citations

How to amended your beingness successful partner companies’ content

Improve your beingness successful partner companies’ contented by identifying your target AI system’s partner companies, past taking actual steps to look successful their content.

Let’s opportunity you want to turn your visibility connected ChatGPT. Since OpenAI licenses contented from Reddit, Yelp, and Time, you could amended your beingness successful these companies’ contented by participating successful Reddit discussions, creating a Yelp directory listing, and pitching journalists astatine Time for coverage.

As overmuch arsenic possible, guarantee the contented astir your marque connected third-party sites uses the connection and framing you want AI systems to adopt erstwhile talking astir you.

4. User-initiated actions to propulsion data

Users tin punctual their AI systems to propulsion information from different devices and sources to enrich their answers.

For example, Claude lets maine upload files I’ve exported from different tools, successful formats for illustration JPG, PDF, and CSV. I tin past punctual Claude to analyse the files’ contented and return actions pinch them:

Claude groups 100 wedding photography prompts into themes based connected searcher intent

I tin besides link online devices to Claude and punctual it to propulsion information from them directly.

Claude uses the Semrush integration to analyse ASICS integrated keywords, traffic, and SEO strategy

Making a tool’s information accessible to AI systems is much astir helping users process that information than it is astir boosting the connected tool’s visibility successful AI systems.

But this information accessibility whitethorn summation the tool’s worth to users, giving them much logic to support utilizing it.

How to thief AI systems get information from devices you build

If you build tools, activity pinch developers to adhd features enabling AI systems to get information from them.

For example, let users to export instrumentality information successful AI systems’ supported record formats.

You tin besides build a Model Context Protocol (MCP) server that connects your tool’s information via an exertion programming interface (API). This way, users tin link an AI strategy via the MCP to query your instrumentality for data.

Track your AI visibility

Track your AI visibility pinch a instrumentality for illustration Semrush’s AI Visibility Toolkit, truthful you cognize whether your efforts to thief AI get accusation connected your marque person translated to much AI mentions and citations.

When you participate your domain into the AI Visibility Toolkit, the Visibility Overview study shows your number of mentions, citations, and cited pages complete time.

Semrush AI Visibility Overview for stripe.com showing mentions, citations, cited pages, and six-month trends

The Visibility Overview study besides breaks down your visibility by AI hunt platform. Use this information to measure the effectiveness of targeted measures, for illustration the removal of disallow rules telling OpenAI’s bots to debar crawling your site.

Semrush AI Visibility study showing mentions by ChatGPT, AI Overview, AI Mode, Gemini, and country

Next, spell to the Perception study to spot AI tools’ sentiment toward your marque and the narratives driving affirmative and antagonistic sentiment.

Semrush marque cognition study showing Stripe sentiment, marque strengths, and areas for improvement

If your statement is ample and has particularly analyzable needs, Semrush’s Enterprise AIO solution would beryllium a amended fit. 

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