Uber doubles down on ChatGPT for workers after last month's layoffs

Uber is giving all of its company workforce admission to OpenAI's endeavor tool weeks following laying off thousands.

About 30,000 workforce at the ride-hailing service's offices volition have admission to ChatGPT Work, the two companies stated on Thursday.

The tool volition nexus alongside another programs that Uber workforce use, specified as Slack and Gmail, to "research information, prepared gathering briefs, create presentations, analyze data and complete workflows throughout applications," a declaration said.

"As AI transforms how we work, we desire to provision everyone the tools to innovate, resolve problems and assistance form Uber's future," Uber CTO Praveen Neppalli Naga said. Uber initially tested the tool among a collection of 1,000 employees.

The rollout comes the duration following Uber laid off concerning 10% of its company workforce, or concerning 3,300 people. The business made the job cuts to decrease administration layers and decrease the figure of small teams, CEO Dara Khosrowshahi stated at the time. It didn't citation AI in its announcement.

Some laid-off employees told Business Insider that AI was doing important parts of their jobs, from answering their questions in Slack to crafting replies to messages from riders and drivers.

Uber cited AI as a logic for an before circular of layoffs in July, which targeted Uber's customer assistance employees.

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