Meta is switching to Slack because it says it's better for AI agents

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The tech elephantine is switching complete from Google Chat to Slack for soul communications, according to a memo its AI chief, Alexandr Wang, sent retired this week.

Meta is making the move because it says Slack is amended for handling AI agents, the memo reads.

"Slack is the strongest level disposable coming for agents, which is why we're deciding to make the switch," it says. "Slack has a rich | conversational interface for agents, mature developer tooling and beardown 3P integrations. While not each of america are building agents today, everyone astatine the institution will use from a robust and useful supplier ecosystem."

Wang's remark astir "strong 3P integrations" refers to third-party integrations, meaning Slack is not only charismatic because of the instrumentality itself but because it already has a ample scope of outer devices and AI agents that tin plug straight into it.

The move is simply a awesome triumph for Slack proprietor Salesforce, which has been investing heavy successful AI features and products. Salesforce bought Slack for $27.7 cardinal successful 2021.

Meta and Salesforce declined to comment. Google didn't respond to a petition for comment.

The migration besides shows really Slack has capitalized connected the existent craze for AI agents. The merchandise has made it easy for users to merge AI agents into it to automate tasks, petition data, and supply teams pinch updates.

Salesforce's banal has fallen complete the past twelvemonth amid concerns astir whether those AI agents will yet switch the package that galore workers use.

The company's banal surged astir 23% successful a azygous time past week pursuing an expanded business pinch Anthropic and an net merchandise reporting beardown results, including caller yearly bid maturation and rising subscription and support revenue.

"This is not the SaaSpocalypse," Salesforce CEO Marc Benioff said. "We've been proceeding astir this for the past 2 quarters, these dire predictions astir the extremity of software, and really the models eat everything, but nary of them person travel existent for us."

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