Manus will soon return to operating arsenic an independent company, which will spot america proceed to service our millions of users astir the world.
As we spell done the process, it’s unavoidable that immoderate users’ accounts will beryllium impacted. Below, we explicate what’s happening and what it intends for you if your relationship is affected.
What is happening?
As portion of our modulation backmost to independent operations and to comply pinch regulatory requirements successful circumstantial jurisdictions, information generated by definite users on/after December 29, 2025, will beryllium deleted from 8:00 a.m. connected August 23 done August 24, 2026 (SGT). Affected users will beryllium capable to backmost up their information from now until 7:59 a.m. connected August 23, 2026 (SGT) and reconstruct it starting from 8:00 a.m. connected August 25, 2026 (SGT).
Unaffected users tin proceed utilizing Manus arsenic accustomed passim this period, without taking immoderate action.
We’ve developed information backup and restoration devices to make this process arsenic easy arsenic imaginable for affected users. That said, we understand the disruption this will cause. Our users person ever been our privilege astatine Manus—innovating for you, bringing you magical experiences that animate and thief you, and serving you transparently and humbly. Our committedness to you remains wholeheartedly and, while we can’t debar this, we scheme to beryllium location to support you done each measurement of the process.
How will affected users beryllium informed?
We’ll notify affected users successful the Manus app and by email.
For users who registered for Manus utilizing an Apple ID aliases Facebook account, please cheque your in-app notifications, arsenic we do not person your email address.
To guarantee you don’t miss the backup play (see beneath for details), we’ll nonstop you aggregate reminders earlier 7:59 a.m. connected August 23 (SGT). You tin besides cheque whether your relationship is affected done this guideline successful Help Center.
We won’t complaint affected users during the information backup play (August 11–August 23, SGT), and we’ll beryllium providing invited backmost bonuses aft you reconstruct your data. For specifications astir your subscription, cheque your email and in-app notification.
What tin you do if your relationship is affected?
Affected users tin backmost up information earlier the deletion takes spot and reconstruct it connected August 25 (SGT).
The backup model is now unfastened and will tally until 7:59 p.m. EDT connected August 22 / 1:59 a.m. CEST connected August 23 / 7:59 a.m. SGT connected August 23, 2026.
The backup instrumentality supports aggregate backups. If you make caller task information aft backing up, please backmost up again to guarantee the latest information is saved earlier it’s deleted from August 23 done August 24, 2026 (SGT).
Once the backup model closes, affected users will not beryllium capable to entree their Manus relationship until the information restoration portal opens astatine 8:00 p.m. EDT connected August 24 / 2:00 a.m. CEST connected August 25 / 8:00 a.m. SGT connected August 25, 2026.
From that moment, affected users will beryllium capable to reconstruct the information that was backed up and return to utilizing Manus arsenic usual.
If you person immoderate questions astatine immoderate shape during this period, please mention to the guides successful the Help Center aliases interaction our customer work squad immoderate time.
What should unaffected users do?
Nothing. If your relationship is not affected, you won’t person an email notification. You’ll person an in-app notification telling you that you aren’t affected. You don’t request to return immoderate action.
Last thing
Your support is the logic Manus exists, and we’re sincerely grateful for your continued trust.
Since the motorboat of Manus, we haven't stopped our gait of merchandise iteration. As we look to the future, we’re already preparing a bid of caller features that will push the boundaries of what’s imaginable for wide AI agents erstwhile again.
We cognize you, our users astir the world, person higher expectations for Manus than ever. Your spot is incredibly important to america and we’re committed to continuing to gain it. We will respond arsenic we ever have: pinch non-stop loop and invention to make judge you person a amended and amended acquisition each clip you move to us.
We look guardant to continuing to service and delight you successful this adjacent chapter.
FAQ
Why is this happening? Why is this happening to definite users?
This is portion of our separation from Meta; we must return this measurement to comply pinch regulatory requirements successful circumstantial parts of the world.
Why does this only impact information generated since December 29, 2025?
On December 29, 2025, Meta acquired Manus. Data generated by immoderate users on/after Meta’s acquisition of Manus needs to beryllium deleted to comply pinch regulatory requirements successful circumstantial jurisdictions.
How agelong will affected users suffer entree to Manus for?
We expect affected users to suffer entree for 2 days—from August 23 done August 24, 2026 (SGT). Unaffected users tin proceed utilizing Manus arsenic usual.
Is this because of a information breach aliases information incident?
No. This measurement stems from Manus transitioning to independent operations and to comply pinch regulatory requirements. It is not the consequence of immoderate information incident.
Where will personification information beryllium stored erstwhile Manus is an independent company?
Our information is stored successful the US and Singapore. For much specifications connected our information handling practices, please sojourn our Trust Center.