Binoculars aren't thing I expected to find successful an airdrome lounge.
But they're portion of the acquisition wrong Virgin Atlantic's caller invite-only "Royal Box" — an exclusive lounge-within-a-lounge wherever I spent an day connected a plush reddish sofa sipping a "Drama Queen" cocktail and watching red-tailed jets taxi crossed London Heathrow Airport.
Hidden down frosted solid and a velvet statement obstruction successful the area of Virgin's Clubhouse lounge, the Royal Box opened astatine Terminal 3 successful March 2026. This is the 2nd location; the first opened successful Los Angeles past year.
Ahead of a circuit of the caller space, Virgin Atlantic's vice president of marque and marketing, Sophie Woodford, told maine that the Royal Box wasn't created to reside overcrowding — a situation immoderate airlines person faced arsenic much travelers summation entree done in installments cards and loyalty programs.
Instead, she said, it was designed to meet increasing request for much personalized experiences.
"It's each astir creating elevated touch points and making the end-to-end acquisition much personalized," Woodford said. "Invite-only spaces are conscionable 1 measurement of doing that."
While the conception is caller to Virgin, it reflects a broader manufacture trend: Airlines are progressively utilizing innovative lounges to tribunal deep-pocketed customers amid booming premium recreation demand.
Delta has its bougie Delta One Lounge — complete pinch a sit-down, multi-course edifice — and Finnair has a "Platinum Corner" wrong its business-class lounge for top-status flyers. Qantas' invite-only Chairman's Lounge is reserved for high-profile figures, including politicians, CEOs, and celebrities.
Woodford said that though the Royal Box is invite-only, that doesn't mean only VIPs: "Part of the creation was for celebrities, but we besides usage it for different occasions: a birthday, anniversary, aliases group walking pinch Virgin for the first time."
That intends anyone pinch entree to the Clubhouse — including Upper Class passengers and top-tier loyalty members of Virgin and its partners — could find themselves inside.
Here's what the Royal Box is for illustration and really to get in.
It felt much for illustration a backstage nine than an airdrome lounge
The Royal Box, dressed successful the brand's bold reddish colour scheme, is quintessential Virgin.
A plush reddish velvet sofa is wrapped astir a custom-made array that opens to uncover coupe glasses, artisan cocoa bars, sweets, and the airline's celebrated Wilbur and Orville salt-and-pepper shakers.
Known arsenic the "Cabinet of Curiosities," it was designed "to consciousness for illustration a James Bond table" pinch concealed compartments revealing different treats depending connected the customer and occasion, according to Woodford.
"If we cognize thing astir you, past we whitethorn amp that up and person typical touches," she said.
The cocoon-like room makes the astir of its constricted abstraction by utilizing each windowsill. On 1 surface, you'll find a Crosley grounds subordinate pinch the "Pretty Vacant" vinyl from the Sex Pistols, nodding to the brand's Virgin Records heritage.
If you're much plane-spotter than punk rocker, gilded binoculars pinch reddish detailing and a mini scope let you to return successful the runway views and place each of Virgin's "Flying Icons" connected the craft noses.
Shelves successful the area observe various forms of royalty.
Front and halfway is simply a handwritten note, dated 1993, from Princess Diana to Richard Branson, the cofounder of the Virgin Group.
Framed photos of David Bowie and English manner designer Vivienne Westwood beryllium alongside.
Much for illustration the remainder of the Clubhouse, the eating work is à la carte, served successful your ain backstage abstraction by a waiter. There's besides the action to bid via a QR code.
The paper is the same, pinch the objection of the exclusive Drama Queen cocktail — a pink-hued concoction of tequila, strawberry, lemon, and Champagne — topped pinch sparkling edible flowers.
Guests tin besides bid top-shelf intoxicant from the Clubhouse, specified arsenic Laurent-Perrier Champagne and Grey Goose vodka, arsenic good arsenic non-alcoholic drinks for illustration soda and tea.
You don't person to beryllium celebrated to gain an invite
The mobility connected everyone's lips is: How tin you unafraid an invite? Woodford said you person arsenic overmuch chance arsenic the adjacent passenger.
While galore different lounges reserve specified spaces for top-tier members, the Royal Box is designed for a azygous group of passengers, pinch nary fixed criteria: "We effort not to group excessively hard-and-fast rules," she said.
Woodford said Virgin intentionally avoids strict rules for the Royal Box because it wants arsenic galore group arsenic imaginable to acquisition it.
Staff is encouraged to capable the abstraction alternatively than time off it empty, whether that's to observe a typical juncture or, successful 1 caller case, springiness an overwhelmed neurodivergent rider a quiet spot to decompress.
"Obviously, group telephone up and petition access, but we can't ever guarantee it, and nor do we want to," Woodford said. "We don't want it to beryllium an expectation. It's astir utilizing it to supply astonishment and delight."
As airlines proceed launching VIP spaces wrong their larger lounges to elevate their premium standing, they're besides restoring the exclusivity that's been mislaid successful overcrowded areas.
When it comes to Virgin, the Royal Box is apt to go a fixture successful its Clubhouses, pinch Woodford hinting that it could subordinate New York's JFK lounge and beyond.
"It's taken connected a full caller lease of life and feels for illustration a signature portion of the acquisition now," she said. "It feels for illustration thing that should go an ownable and chopped constituent of what we offer."
Read next
Hannah Brandler is an award-winning editor and journalist based successful London, specializing successful travel, business, and hospitality. Her travels person taken her from Paris to Tokyo, interviewing C-suite figures, securing exclusive stories, and occasionally appearing successful recreation segments connected airdrome TVs. She is editor astatine ample astatine Business Traveller, and her work has been published successful titles specified as Skift, 50 Best Discovery, Elite Traveler, and easyJet Traveller. You tin find Hannah astatine hannahbrandler.com aliases @hannah.brandler connected Instagram.
English (US) ·
Indonesian (ID) ·