I gave Amtrak archetypal category another attempt on a new train fleet. It was improved in all way — but motionless not value the price.

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I gave Amtrak archetypal category another attempt on a new train fleet. It was improved in all way — but motionless not value the price.

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Side-by-side views of passenger train seating areas alongside tables, overhead lights, windows, and luggage on Amtrak Acela

Business Insider's newsman booked first-class tickets on Amtrak Acela trains three years apart. Joey Hadden/Business Insider

There's lone one Amtrak train alongside first-class seating. I've ridden it twice.

The train line's first-class cars are exclusive to the Acela, a Northeast province assistance that has endeavor and first-class cars (no coach).

In 2022, I took a $270 first-class Acela journey from New York City to Baltimore and idea it wasn't value the upgrade. But I affection Amtrak — I've spent additional than 150 hours traveling the nation on its trains.

So in August 2025, whenever Amtrak debuted the NextGen Acela, a caller new fleet for the identical service, I was enthusiastic to see if the first-class cognition had changed.

I booked a trip from Washington, DC, to NYC small than a duration following the launch. It disbursal $450 rear then, but a latest hunt shows the identical journey for $275 three weeks in advance.

The new train impressed me alongside its sleek, contemporary design, comfortable seats, and added amenities. In the end, though, my verdict remained the same: Amtrak archetypal category isn't value the price.

The barrier row stated that, notwithstanding my opinion, customers are opting in.

"Amtrak is environment records and experiencing historic petition for barrier travel, and customers continue to react positively to the experience, particularly on NextGen Acela and in First Class," Amtrak interim chief business authoritative Dev Koushik stated in a declaration to Business Insider.

The disbursal and perks of upgrading to archetypal category were akin on the two trains.

Passengers commission a first-class Amtrak Acela train car alongside a red entrance at a position platform.

Passengers commission a first-class car on the NextGen Acela train. Joey Hadden/Business Insider

On the two Acela trains, my first-class tickets were additional than twice the cost of the standard, business-class ticket.

The added perks were the identical on the two trains, too, including a larger place alongside additional legroom, admission to Amtrak position lounges, precedence boarding, attendant service, and a meal on board.

Amtrak rewards members additionally earn additional points whenever booking archetypal class.

The new Amtrak Acela train looked futuristic compared to the older model.

Two Amtrak Acela trains remain on contrary tracks beside a covered position phase alongside blue railings.

The new Acela is on the left, and the old Acela is on the right. Joey Hadden/Business Insider

The NextGen Acela was sleeker and additional vibrant than the former fleet.

Instead of silver, the new train's shiny coat of pale coat provided a starker difference to the red-and-white accents on the exterior.

It additionally had a rounder form than the old train, making the forefront wagon appearance additional akin a sports car or a spaceship.

The new first-class car had a caller color palette and contemporary upgrades.

Side-by-side Amtrak Acela train archetypal category wagon interiors display rows of seats, overhead luggage racks, and passengers in aisles.

Inside the cars on the old (left) and new (right) trains. Joey Hadden/Business Insider

Both cars had two seats on one flank of the aisle and one place on the other. But the neutral-colored seats alongside red accents on the new train made it awareness additional current than the old Acela.

The NextGen Acela additionally added screens to the ceiling alongside particulars concerning the path and did distant alongside the doors on overhead bins, so there was no guessing equivalent whenever it was period to get off and discover your luggage.

Once I sat down, I additionally noticed that the cloth curtains had been replaced alongside retractable opening shades.

The old place was thicker, but the new place was additional comfortable.

Two upholstered passenger division seats shown flank by side, one blue and one beige alongside red headrest trim.

Seats on the old (left) and new (right) trains. Joey Hadden/Business Insider

On the older train, my place was bulky and small comfortable than it looked. And although my place on the new train looked much thinner, it was additionally taller alongside deeper, wider cushions.

I idea the NextGen place was much additional comfortable, alongside softer padding and a winged headrest.

An Amtrak rep told Business Insider that the place pitch, or the amount of legroom, is the identical in the two cars.

The placement of amenities made additional awareness in the new seat.

Side-by-side train interiors display older blue seats and newer gray seats alongside orange headrests.

Reading lights on the old (left) and new (right) trains. Joey Hadden/Business Insider

Traveling in the two seats made me value the productive scheme of the new train's amenities. While the study lights on the old train were overhead, as on a representative flight, the NextGen Acela had headrest lights.

Both seats had power outlets, but the older one had two partition plugs, making it clumsy for the individual in the aisle place to accusation devices. So I was impressed that the NextGen Acela had outlets in between the seats.

Both tickets included a meal on board. The meal on the new train was elevated.

Meal trays display fruit, croissant, drinks, roasted chicken, bread roll, butter, and drinks

Meals on the old (left) and new (right) trains. Joey Hadden/Business Insider

Breakfast was served on the archetypal ride, and lunch on the second. On the two trains, I got a list alongside a fistful of options.

On the archetypal ride, I ordered a caller create dish alongside a croissant. It wasn't bad, but it tasted akin item you'd get at a cheap diner. The create was juicy and flavorful, during the croissant tasted small fresh. Still, it filled me up, so I was satisfied.

On the second ride, I ordered charred bobo poultry alongside a verde condiment and a difficult roll. It tasted as if it came from an upscale restaurant, alongside complementary sensation and texture pairings — the crispy, savory poultry was stable by the softness and sweetness of the roasted acorn squash side.

The verde condiment added a refreshing twist to the meal, which concluded alongside a cup of Key lime pie.

A few differences between these rides had nothing to do alongside class, akin the café cars.

Two train café oppose interiors display signage, refrigerated cases, snacks, and a personnel associate rearward a red assistance area.

Inside the café cars on the old (left) and new (right) trains. Joey Hadden/Business Insider

Everyone has admission to the café car on Amtrak trains, so this isn't particular to archetypal class.

Still, it's value mentioning that the NextGen Acela was much additional stylish and reminded me of a classic, retro dinner. The new café car additionally added a self-service grab-and-go position alongside premade meals.

The new train additionally had faster WiFi.

A hand holds a phone next to a coffee cup in forefront of a train place back

The author connects to WiFi on the NextGen Acela train. Joey Hadden/Business Insider

Both trains had WiFi, but on the older train, it wasn't accelerated adequate for me to stream videos. On the new train, I watched YouTube seamlessly alongside 5G WiFi.

The bathrooms on the two trains were no distinct in the endeavor and first-class cars.

Side-by-side lavatory interiors display mirror reflections of group holding cameras complete sinks and illuminated mirrors.

Bathrooms on the old (left) and new (right) trains. Joey Hadden/Business Insider

Both bathrooms were roomy alongside lit mirrors, but the new one got a contemporary makeover, alongside brighter accents, automatic doors, and touch-free handwashing and drying. These caller particulars made the new washroom awareness a tad luxurious.

Still, there were no differences between the archetypal and business-class bathrooms on either train.

The second journey felt smoother than the first.

Three Amtrak Acela trains remain flank by flank on wet tracks at an overcast position platform.

The new train (left) next to the old train (right) Joey Hadden/Business Insider

My archetypal journey was as bumpy as any another train I've taken. Parts of the journey felt akin rolling complete jagged rocks as the car rattled.

I was amazed by how gentle the second journey felt. The NextGen Acela has an innovative tilt scheme that allows the cars to lean into turns and on curvy tracks at a dependable speed. Bumps felt additional rolling complete akin small hills.

Although my arrival times were akin on the two trains, the NextGen Acela can journey 10 miles per hr faster than the old fleet. The NextGen Acela has a top speed of 160 miles per hour, making it the fastest train in the US.

The Amtrak NextGen Acela nailed the first-class cognition for me. Still, that wasn't adequate to create it value the upgrade.

Passengers delay beside an Amtrak NextGen Acela train car marked First Class on a position platform.

Passengers commission the NextGen Acela train. Joey Hadden/Business Insider

I couldn't have asked for a additional comfortable place or a improved lunch on the rails. I additionally appreciated the features that all NextGen Acela passengers can enjoy, akin the contemporary bathrooms, café car, and an general smoother ride.

I don't think the premium category needs any improvements another than the cost point. After riding in the two classes, I established that equal at its peak, first-class perks and comforts merely aren't value paying twice the cost of endeavor class, anywhere I had a slightly smaller place that was likewise comfortable.

At the identical time, I would location a bid for a premium seat.

Smiling passenger wearing earbuds and a dreary cap sits in a red-and-gray train seat.

The author sits in a first-class place on the Amtrak NextGen Acela train. Joey Hadden/Business Insider

Amtrak's BidUp program allows passengers to bid on open seats in premium cabins for a chance to upgrade.

Koushik told Business Insider that additional than 45,000 Amtrak riders have used the program to snag a first-class place at a lesser cost so far this year.

"We continue to current assistance enhancements that create the First Class cognition equal additional special," Koushik added.

With so many improvements on the new train, I could certainly see myself making an recommendation on a first-class place on the NextGen Acela in the future, but I doubt I'll always pay complete cost again.

Joey Hadden is a journey newsman and photojournalist at Business Insider based in NYC. She covers transport modes, substitute lifestyles, and luxury travel. Many of Joey's stories are ocular features that provision readers a front-row place to her individual experiences at residence and about the world.Joey graduated from St. Edward's University in May 2019 alongside a BA in Photocommunications. Since joining Business Insider in 2019, Joey has traveled by train in seven distinct countries, including overnight rides enduring up to 53 hours. She's ridden on many distinct train lines, including Amtrak, Via Rail, Nightjet, and the iconic Orient Express of the 21st century, among others. During her travels, she's slept in countless accommodations — five-star hotels, unique small homes, and personal train cabins, to name a few.When traveling in North America, Joey takes readers inner the continent's wealthiest enclaves anywhere billionaires conceal away, from Jackson Hole, Wyoming, to Medina, Washington. When she's not taking trains, notes, or pictures, Joey spends her period chanting and playing drums for the indie-rock collection Blanket Approval.

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