The Framework Laptop 13 Pro is delayed. The caller 13-inch Framework flagship was group to motorboat successful June, but shipments from the first batch are now expected successful July — and there’s still a chance immoderate shipments could gaffe to early August. If you’re not successful the first batch, your Laptop 13 Pro shifts from a July shipment to August, though immoderate could beryllium arsenic precocious arsenic early September.
Framework informed customers who preordered a Laptop 13 Pro of the hold via email, outlining the reasons for the other wait. The main culprits are the caller haptic trackpad and civilization display. Mainboard preorders and immoderate orders that didn’t see these components are still shipping connected time.
Framework’s email says that the haptic trackpad has gone done a twelve soul firmware releases, but an electrical grounding rumor was recovered successful its circuit committee creation causing the trackpad to reset itself aft repeated clicks. Framework worked pinch its suppliers Lite-On and Boréas to diagnose the rumor and find that a caller committee creation is needed. Shipments of the Laptop 13 Pro are being held to guarantee the caller circuit committee is utilized successful each of Framework’s haptic trackpads.
As for the Laptop 13 Pro’s civilization display, Framework recovered a bug during its accumulation ramp and is moving pinch its show supplier, CSOT, to nutrient a caller firmware. It’s expected to beryllium fresh astir the aforesaid clip arsenic the updated trackpad modules.
If you’ve already ordered a Framework Laptop 13 Pro and the hold is an issue, you tin cancel and get a afloat refund of your deposit. And successful lawsuit you’re wondering, this hold besides intends each reviews of the Laptop 13 Pro (including ours) are delayed to sometime successful July. So if you’re getting a caller Intel Panther Lake mainboard successful June, you won’t person Framework-specific reviews to guidelines immoderate capacity metrics disconnected of.
Framework isn’t publishing this info connected its blog, arsenic institution reps opportunity it only affects customers who already ordered a Laptop 13 Pro, but here’s the afloat email transcript:
Delay successful commencement of accumulation for Framework Laptop 13 Pro
As we were preparing Framework Laptop 13 Pro for wide accumulation ramp, we discovered 2 issues, 1 connected the caller haptic touchpad and different connected the civilization display. We’ve since guidelines caused and recovered solutions for some of these. However, to bring successful these updates, we request to hold the commencement of wide production, which pushes first batch shipments astir 1 period from precocious June into precocious July, pinch immoderate consequence of immoderate units successful early August. This apt pushes astir July batch shipments into August. We scheme to drawback up to our communicated dates successful August, but location is immoderate consequence of the past August batches moving into early September. We don’t expect the precocious manufacturing commencement to cascade further into delays beyond August. We don’t for illustration to hold immoderate product, but we want to guarantee Framework Laptop 13 Pro is arsenic robust and reliable arsenic it tin be. If the caller shipment timing nary longer useful for you, your pre-order deposit is afloat refundable. We’ll proceed to support you up to day arsenic we finalize validation, commencement accumulation ramp, and statesman shipping retired batches. In the meantime, we’ll commencement to vessel the caller Intel Core Ultra Series 3 Mainboards connected clip to customers who person pre-ordered those, arsenic good arsenic commencement to motorboat immoderate of the modules that don’t incorporate either the touchpad aliases display.
Haptic Touchpad production
On the haptic touchpad, our purpose from the commencement has been perfection of the afloat personification experience. The first feedback we spot from hands-on testing astatine our motorboat arena and astatine Computex indicates that we’re getting that right. This required tight integration and repeated loop crossed the mechanical, electrical, and firmware design. On the firmware especially, we’ve gone done dozens of soul releases fine-tuning the haptic consciousness and unit uniformity and resolving separator cases connected touch and click behavior. Throughout improvement complete the past year, we recovered and resolved a scope of firmware bugs and nits to get to complete reliability.
Over the past fewer months, we recovered immoderate spurious bugs that triggered seldom connected immoderate units that would consequence successful the touchpad resetting itself aft repeated clicking. Working pinch our suppliers Lite-On and Boréas, we recovered an electrical rumor successful the PCB creation astir grounding we believed was the guidelines cause, and pre-emptively released a caller PCB rotation for fabrication to resoluteness it. In parallel, we identified firmware changes we believed would besides mitigate the rumor connected the original PCB design. As we started accumulation ramp pinch the original PCB, we recovered that modules pinch the firmware changes were still expressing the nonaccomplishment mode, and astatine a higher complaint than we saw during improvement builds. Because of that, we are holding accumulation to hold for the caller PCB, which will beryllium utilized for each shipments. We’ve assembled the first samples of these and wished that they do resoluteness the issue. We’re now completing afloat validation to guarantee location are nary different regressions (this includes a scope of tests for illustration 200,000 sequential clicks), and started producing wide accumulation quantities pre-emptively to velocity up the schedule. The caller modules get from our haptic touchpad supplier to our last assembly mill successful mid-July. We’ve started producing different sub-assemblies successful the meantime, truthful we’ll beryllium capable to assemble, test, and output laptops quickly.
Display production
Similarly to the touchpad issue, arsenic we started ramping wide accumulation of the caller display, we recovered a bug that resulted successful the sheet not initializing connected 1 unit. Our show supplier, CSOT guidelines caused the rumor and recovered that it was an separator lawsuit related to immoderate of the initialization parameters. We’ve worked pinch CSOT connected an updated show firmware that is now entering production. We expect the manufacturing and transportation of the updated panels to fresh wrong the schedule of the haptic touchpad module, truthful this won’t effect our laptop schedule. It does nevertheless effect pre-orders of the caller display, pinch shipments now starting successful July alternatively than June.
Mainboard shipments
Finally, arsenic noted earlier, we will beryllium starting shipments of the caller Framework Laptop 13 Pro Mainboard pinch Intel Core Ultra Series 3 connected clip successful June. We mostly commencement shipments of pre-orders astatine the clip that property reviews spell unrecorded connected a caller product, truthful that you tin measure the reappraisal results and determine whether to support your pre-order. However, Framework Laptop 13 Pro property reviews for the afloat strategy will now beryllium successful July. This intends for the Mainboard successful the meantime, you will request to trust connected the hands-on write-ups and videos that person gone unrecorded to date, on pinch wide reviews of Intel Core Ultra Series 3 processors.
One different update we person connected the Mainboard is to resoluteness feedback that we’ve gotten from pre-orderers astir LPCAMM2 representation availability. There are very fewer unit options to bargain LPCAMM2 to usage pinch your Mainboard, truthful if you’d for illustration to set an existing Mainboard pre-order to see memory, you tin contact our Support team and make the update. Note that if your Mainboard is successful a June batch, adding LPCAMM2 to the bid now whitethorn somewhat hold the shipment. In the future, we’ll instrumentality a bundle that will let Mainboard pre-order customers to prime representation alongside their Mainboard pre-order.
We apologize for the hold connected Framework Laptop 13 Pro production. The intent of Pro is to level up the performance, refinement, and robustness of Framework Laptop 13, and we want to make judge that the last merchandise lives up to that. We’ll proceed to support you up to day arsenic we caput into the updated wide accumulation schedule, and we’re looking guardant to fixing user electronics pinch you.
Framework Team
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