Dropbox's Jan 1st 2027 conditions of service

by Doris Putra 20 September 2026 23 min read 502x views

For users alongside a distinct DocSend or Dropbox Sign account, the DocSend Terms of Service can be established here, and the Dropbox Sign Terms of Service can be established here.

Dropbox Terms of Service

Posted: September 1, 2026

Effective: January 1, 2027

You can see your former Terms here.

Thanks for using Dropbox! Our goal is to create a additional enlightened way of working, and assistance you and those you activity alongside remain coordinated. We do so by providing an intuitive, unified phase and suite of apps and services that keep your satisfied safe, accessible and in sync. These conditions of assistance (“Terms”) shield your use and admission to our services, client application and websites ("Services"). If you live exterior of the United States of America, Canada and Mexico (“North America”) your accord is alongside Dropbox International Unlimited Company. If you live in North America your accord is alongside Dropbox, Inc. Our Privacy Policy explains how we collect and use your data during our Acceptable Use Policy outlines your responsibilities whenever using our Services. If you are a associate of a paid multi-user squad (or a test of a paid multi-user team) anywhere an admin has authority of your document ("Dropbox Team"), your squad volition additionally be border to the Dropbox Services Agreement or another accord between Dropbox and your team, and you volition continue to remain topic to these Terms. By using our Services, you’re agreeing to be border by these Terms, our Privacy Policy, and Acceptable Use Policy.

Your Accounts

You may need to enroll for an document to admission the Services, and we may create an document for you so that you can engage alongside the Services.

You may additionally choose to associate or admission multiple Dropbox Teams and/or non-Dropbox Team plans, which we may mention to as workspaces, using the identical email address. For purposes of these Terms, all Dropbox Team or non-Dropbox Team workspace you associate volition be considered its own account. Your use of all document volition be governed by the corresponding lawful accord applicable to that document category as set onward above.

Actions taken on one account, including suspension, deletion, termination, or elimination from a Dropbox Team, may effect your admission to or use of the Services. For example, if your Admin removes you from their squad and deletes your document on that team, you may be unable to admission your another accounts until you alter the email location for those accounts.

Your Stuff & Your Permissions

When you use our Services, you provision us alongside things akin your files, content, messages, contacts, connected services, and so on (“Your Stuff”). Your Stuff is yours. These Terms don’t provision us any entitlements to Your Stuff apart from for the constricted entitlements that allow us to recommendation the Services.

Our Services contain a suite of apps and websites. To assistance you remain productive, whenever you use the identical document to admission distinct parts of the suite, Your Stuff may arrive alongside you.

We need your approval to do things akin hosting Your Stuff, assistance it up, and sharing it whenever you ask us to. Our Services additionally provision you alongside features akin commenting, sharing, searching, depiction thumbnails, document previews, optical character acknowledgment (OCR), uncomplicated sorting and organization, and personalization to assistance decrease busywork. To provision these and another features, Dropbox accesses, stores, and scans Your Stuff. You provision us approval to do those things, and this approval extends to our affiliates and trusted third parties we activity with.

Your Responsibilities

Your use of our Services must comply alongside our Acceptable Use Policy. Content in the Services may be protected by others’ intelligent asset rights. Please don’t copy, upload, download, or portion satisfied unless you have the correct to do so.

Dropbox may assessment your behavior and satisfied for compliance alongside these Terms and our Acceptable Use Policy. We aren’t liable for the satisfied group article and portion via the Services.

Help us keep Your Stuff protected. Safeguard your password to the Services, and keep your document data current. Don’t portion your document credentials or provision others admission to your account.

You may use our Services lone as permitted by applicable law, including export authority laws and regulations. Finally, to use our Services, you must be at smallest 18. Dropbox may use and depend on data from third parties, including age signals from app stores, for the intent of enforcing this restriction.

Software

Some of our Services authorize you to download client application (“Software”) which may update automatically. So lengthy as you comply alongside these Terms, we provision you a limited, nonexclusive, nontransferable, revocable licence to use the Software, solely to admission the Services. To the degree any component of the Software may be offered under an open origin license, we’ll create that licence accessible to you and the provisions of that licence may expressly override several of these Terms. Unless the following restrictions are prohibited by law, you concur not to reverse engineer or decompile the Services, attempt to do so, or assistance anyone in doing so.

Beta Services

We sometimes publish products and features that we’re motionless evaluation and evaluating (“Beta Services”). Beta Services are tagged “alpha,” “beta,” “preview,” “early access,” or “evaluation” (or alongside words or phrases alongside akin meanings) and may not be as dependable as Dropbox’s another services. Beta Services are made accessible so that we can collect person feedback, and by using our Beta Services, you concur that we may communication you to collect specified feedback.

Beta Services are confidential until authoritative launch. If you use any Beta Services, you concur not to disclose any data concerning those Services to anyone alternatively without our permission.

Electronic Signatures

By using a part of the Services that facilitates digital signatures, you concur to do endeavor electronically and to use digital records and signatures. There may be laws anywhere you live governing what types of documents and transactions are suitable for specified signatures. It’s your duty to justify that the digital signature functionality provided by the Services is suitable for your scenario.

Templates and Forms

The Services may contain example templates and forms (“Templates”). Templates are for informational purposes only. We are not attorneys or a law firm, and our Templates are not a substitute for the direction or services of an attorney. You acknowledge that Dropbox is not providing you alongside lawful direction or acting as your attorney or agent, and you assume complete duty for any outcomes or expenses connected alongside your use of our Templates.

Dropbox does not assertion that documents according to the Templates are complete and suitable for use in all situations and jurisdictions. You should consult alongside an attorney concerning your particular circumstance before relying on the Templates for any contract, accord or transaction. You hereby acknowledge that Dropbox is not a gathering to any accord that you act into hence of the use of any document that you create or use through the Services. Use of the Services and any document (including any document according to the Templates) does not form an attorney-client relationship, shared project or alliance between Dropbox and any person or third party. Communications between you and Dropbox are governed by these Terms and our Privacy Policy but are not protected by the attorney-client privilege or as activity product.

We anticipation you’re satisfied alongside the Templates. If you have any concerns, delight click here for additional data and instructions on how to communication us.

The disclaimers of warranties and restrictions of liability below do not use to consumers in North Carolina whenever using the Templates.

Fax Services

If you use a part of the Services that facilitates faxing, you may be required to provision data specified as your name, billing address, bodily address, fee data (including credit cardstock number), and national ID figure (where applicable). Failure to provision this data could outcome in suspension of your access.

You may not use our Services to dispatch unsolicited fax promotions or spam, and we may decide to not provision any messages we regard unsolicited fax promotions or spam.

We cannot justify that any particular fax figure volition be accessible for you to use. If you halt using our fax services, your figure may be released or reassigned to another customer. In the US, UK, and Canada, we may assistance porting a fax figure (both in and out) for an additional fee.

Additional Features

From period to time, Dropbox volition add additional features to enhance the person cognition of our retention assistance at no additional charge. However, these liberated features may be withdrawn without additional notice.

Third-Party Features

The Services may provision you the choice to nexus to third-party features and integrations. Dropbox does not own or run any specified features or integrations. If you admission or use any third-party features or integrations, you are liable for this admission and use, and Dropbox is not liable for any act or omission of the third gathering or the availability, accuracy, the connected content, products or services of third parties.

Our Stuff

The Services are protected by copyright, trademark, and another US and abroad laws. These Terms don’t aid you any right, title, or involvement in the Services, others’ satisfied in the Services, Dropbox trademarks, logos and another brand features. We greeted feedback, but note that we may use comments or suggestions without any duty to you.

We regard the intelligent asset of others and ask that you do too. We react to notices of alleged copyright infringement if they comply alongside the law, and specified notices have to be reported using our Copyright Policy. We reserve the correct to delete or disable satisfied alleged to be infringing and terminate accounts of reiterate infringers. Copyright infringement claims have to be submitted using our Copyright Complaint Form or submitted to our designated delegate for our Services at:

Paid Accounts

Billing. You can addition your retention area and add paid features to your document (turning your document into a “Paid Account”). We’ll automatically invoice you from the date you change to a Paid Account and on all periodic renewal until cancellation. If you’re on an annual plan, we’ll dispatch you a notice email reminding you that your scheme is concerning to renew inside a sensible duration of period previous to the renewal date. You’re liable for all applicable taxes, and we’ll accusation tax whenever required to do so. Some countries have mandatory local laws concerning your cancellation rights, and this paragraph doesn’t override these laws.

Cancellation. You may cancel your Paid Account at any time. Refunds are lone issued in limited circumstances or if required by law. For example, users living in the European Union have the correct to cancel their Paid Account subscriptions and get a refund inside 14 days of signing up for, upgrading to, or renewing a Paid Account by clicking here.

Downgrades. Your Paid Account volition remain in consequence until it's cancelled or terminated under these Terms. If you’re on a Dropbox Family plan, the Family director may be capable to downgrade your document at any time. If you don’t pay for your Paid Account on time, we reserve the correct to suspend it or eliminate Paid Account features.

Changes. We may alter the fees in consequence on renewal of your subscription, to indicate factors specified as changes to our merchandise offerings, changes to our business, or changes in financial conditions. Unless a shorter notice duration is necessitated by applicable law, we’ll provision you no small than 30 days’ advancement notice of these changes via a communication to the email location connected alongside your document and you’ll have the chance to cancel your subscription before the new fee comes into effect.

Dropbox Teams

Email address. If you sign up for a Dropbox document alongside an email location provisioned by your organization, your institution may be capable to obstacle your use of Dropbox until you passage to an document on a Dropbox Team or you affiliate your Dropbox document alongside a individual email address. In addition, equal if your institution does not obstacle your use of Dropbox, we may obstacle your use of Dropbox and necessitate you to passage to an document on a Dropbox Team or affiliate your Dropbox document alongside a individual email location to continue using Dropbox. If you have multiple accounts connected alongside the identical email address, and the email location was provisioned by your organization, you may be required to passage all of the accounts to a Dropbox Team or alter the email location connected alongside those accounts.

Using Dropbox Teams. If you associate a Dropbox Team, you must use it in compliance alongside your organization’s conditions and policies. Please note that Dropbox Team accounts are topic to your organization's control. Your administrators may be capable to access, disclose, restrict, or eliminate data in or from your Dropbox Team account. They may additionally be capable to restrict or terminate your admission to a Dropbox Team account. If you change an existing Dropbox document into part of a Dropbox Team, your administrators may forestall you from afterward disassociating your document from the Dropbox Team.

Termination

You’re liberated to halt using our Services at any time. We reserve the correct to suspend or terminate your admission to the Services alongside notice to you if Dropbox fairly believes:

you’re in breach of these Terms,
your use of the Services would logic a genuine hazard of damage or defeat to us or another users, or
you don’t have a Paid Account and haven't accessed our Services for 6 successive months.

We’ll provision you alongside sensible advancement notice via the email location connected alongside your document to remedy the action that prompted us to communication you and provision you the chance to export Your Stuff from our Services. If following specified notice you neglect to obtain the steps we ask of you, we’ll terminate or suspend your admission to the Services.

We won’t provision notice or an chance to export Your Stuff before ending or suspension of admission to the Services anywhere Dropbox fairly believes:

you’re in matter breach of these Terms, which includes, but is not constricted to, violating our Acceptable Use Policy,
doing so would logic us lawful liability or colony our capability to provision the Services to our another users, or
we're prohibited from doing so by law.

If you have multiple accounts connected alongside the identical email address, and we suspend or terminate your admission to the Services, that act may use to all connected accounts.

Once we suspend or terminate your admission to the Services, you volition not be capable to admission or export Your Stuff. Dropbox does not provision refunds if we suspend or terminate your admission to the Services, unless required by law.

Discontinuation of Services

We may decide to cease the Services in reply to exceptional unforeseen circumstances, events beyond Dropbox’s authority (for example a natural disaster, fire, or explosion), or to comply alongside a lawful requirement. If we do so, we’ll provision you sensible previous notice so that you can export Your Stuff from our systems (we volition provision you no small than 30 days’ notice anywhere imaginable under the circumstances). If we cease the Services in this way before the end of any fixed or minimum term you have paid us for, we’ll refund the part of the fees you have pre-paid but haven't received Services for.

Services “AS IS”

We strive to provision awesome Services, but there are certain things that we can't guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some places don’t authorize the disclaimers in this paragraph, so they may not use to you. For example, these disclaimers do not override the lawful protections, including statutory warranties, granted to consumers by EU law.

Limitation of Liability

WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO—THIS INCLUDES ANY LIABILITY FOR DROPBOX’S OR ITS AFFILIATES’ FRAUD OR FRAUDULENT MISREPRESENTATION IN PROVIDING THE SERVICES. IN COUNTRIES WHERE THE FOLLOWING TYPES OF EXCLUSIONS AREN’T ALLOWED, WE'RE RESPONSIBLE TO YOU ONLY FOR LOSSES AND DAMAGES THAT ARE A REASONABLY FORESEEABLE RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL OR OUR BREACH OF OUR CONTRACT WITH YOU. THIS PARAGRAPH DOESN’T AFFECT CONSUMER RIGHTS THAT CAN'T BE WAIVED OR LIMITED BY ANY CONTRACT OR AGREEMENT. IF YOU ARE AN EU OR UK CONSUMER, THESE TERMS DO NOT EXCLUDE DROPBOX’S LIABILITY FOR LOSSES AND DAMAGES THAT ARE A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN PROVIDING THE SERVICES OR OF OUR BREACH OF OUR CONTRACT WITH YOU, AS LONG AS THOSE LOSSES AND DAMAGES ARE REASONABLY FORESEEABLE.

IN COUNTRIES WHERE EXCLUSIONS OR LIMITATIONS OF LIABILITY ARE ALLOWED, DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON’T BE LIABLE FOR:

ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR
ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.

THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT DROPBOX OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU USE THE SERVICES FOR ANY COMMERCIAL, BUSINESS, OR RE-SALE PURPOSE, DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WILL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. DROPBOX AND ITS AFFILIATES AREN’T RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES.

OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX. THIS PROVISION DOES NOT APPLY TO EU CONSUMERS WHERE PROHIBITED BY APPLICABLE LAW.

Resolving Disputes

Let’s Try to Sort Things Out First. We desire to location your concerns without needing a ceremonial lawful case. Before filing a assertion against Dropbox, you concur to try to determine the disagreement informally by sending us a written Notice of Dispute at [email protected] that includes your name, a detailed clarification of the dispute, and the alleviation you seek. We’ll try to determine the disagreement informally by contacting you via email. If a disagreement is not resolved inside 60 days following submission, you or Dropbox may bring a ceremonial proceeding.

Judicial Forum for Disputes. You and Dropbox concur that any judicial hearing to determine claims relating to these Terms or the Services volition be brought in the national or province courts of San Francisco County, California, topic to the mandatory arbitration provisions below. Both you and Dropbox consent to venue and individual jurisdiction in specified courts. If you live in a nation (for example, a associate province of the European Union) alongside laws that provision consumers the correct to bring disputes in their local courts, this paragraph doesn’t power those requirements. The venue and exclusive jurisdiction provision complete does not use to North Carolina consumers alongside regard to claims relating to or arising out of use of the Templates.

IF YOU’RE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:

We Both Agree to Arbitrate. You and Dropbox concur to determine any claims relating to or arising out of these Terms or the Services through final and binding idiosyncratic arbitration by a sole arbitrator, apart from as set onward under the “Exceptions to Agreement to Arbitrate” below. This includes disputes arising out of or relating to the explanation or use of this “Mandatory Arbitration Provisions” section, including its scope, enforceability, revocability, or validity. The arbitrator may award alleviation lone individually and lone to the degree necessary to redress your idiosyncratic claim(s); the arbitrator may not award alleviation on behalf of others or the broad public.

Opt out of Agreement to Arbitrate. You can decrease this accord to arbitrate by clicking here and submitting the opt-out form inside 30 days of archetypal registering your document or agreeing to these Terms. However, if you accepted to a former type of these Terms that allowed you to opt out of arbitration, your former choice to opt out or not opt out remains binding.

Arbitration Procedures. The American Arbitration Association (AAA) volition oversee the arbitration under its Consumer Arbitration Rules. The AAA’s rules and filing instructions are accessible at www.adr.org or by calling 1-800-778-7879. The arbitration volition be held in the United States district anywhere you live or work, San Francisco (CA), or any another location we concur to. For North Carolina consumers, for claims relating to or arising out of use of the Templates, the arbitration volition be held in North Carolina or any another location we concur to.

Arbitration Fees and Incentives. The AAA rules volition govern fee of all arbitration fees. For idiosyncratic arbitration of non-frivolous claims small than $75,000 for which you timely provided Dropbox alongside a Notice of Dispute, Dropbox volition reimburse arbitration filing fees at the decision of the arbitration and volition pay another arbitration fees. For all another claims, the expenses and fees of arbitration shall be allocated in accordance alongside the arbitration provider’s rules, including rules concerning frivolous or improper claims. If you obtain an arbitration award that is additional favorable than any recommendation we create to determine the claim, we volition pay you $1,000 in supplement to the award. Dropbox volition not search its attorneys' fees and expenses in arbitration unless the arbitrator determines that your assertion is frivolous or brought for an improper purpose.

Exceptions to Agreement to Arbitrate. Either you or Dropbox may province claims, if they qualify, in small claims court in San Francisco (CA) or any United States district anywhere you live or work. Either gathering may bring a lawsuit solely for injunctive alleviation to halt unauthorized use or abuse of the Services, or intelligent asset infringement (for example, trademark, commerce secret, copyright, or patent rights) without archetypal engaging in arbitration or the informal dispute-resolution procedure described above. If the accord to arbitrate is established not to use to you or your claim, you concur to the exclusive jurisdiction of the province and national courts in San Francisco County, California to determine your claim. This exclusive jurisdiction provision does not use to North Carolina consumers alongside regard to claims relating to or arising out of use of the Templates.

NO CLASS OR REPRESENTATIVE ACTIONS. You may lone determine disputes alongside us on an idiosyncratic basis, and may not bring a assertion as a plaintiff or a category associate in a class, consolidated, or delegate action. Class arbitrations, category actions, personal attorney broad actions, and consolidation alongside another arbitrations aren’t allowed.

Severability. If any part of this “Mandatory Arbitration Provisions” division is established to be forbidden or unenforceable, the remainder volition remain in effect, apart from that if a finding of partial illegality or unenforceability would authorize category or delegate arbitration, this “Mandatory Arbitration Provisions” division volition be unenforceable in its entirety. If you are established to have a non-waivable correct to bring a particular assertion or to petition a particular form of alleviation that the arbitrator lacks authority to redress or award according to this “Mandatory Arbitration Provisions” section, including community injunctive relief, afterward lone that corresponding assertion or petition for alleviation may be brought in court, and you and we concur that litigation of any specified assertion or petition for alleviation shall be stayed pending the resolution of any idiosyncratic claim(s) or request(s) for alleviation in arbitration.

Controlling Law

These Terms volition be governed by California law apart from for its conflicts of laws principles. However, several countries (including those in the European Union) have laws that necessitate agreements to be governed by the local laws of the consumer's country. This paragraph doesn’t override those laws.

Entire Agreement

These Terms form the complete accord between you and Dropbox alongside regard to the topic matter of these Terms, and supersede and substitute any another previous or contemporaneous agreements, or conditions and conditions applicable to the topic matter of these Terms. Our past, present, and forthcoming affiliates and agents can invoke our entitlements under this accord in the event they rotate into engaged in a disagreement alongside you. Otherwise, these Terms do not provision entitlements to any third parties.

Waiver, Severability & Assignment

Dropbox’s nonaccomplishment to enforce a provision is not a waiver of its correct to do so later. If a provision is established unenforceable, the remaining provisions of the Terms volition remain in complete consequence and an enforceable term volition be substituted reflecting our intent as closely as possible. You may not allocate any of your entitlements under these Terms, and any specified attempt volition be void. Dropbox may allocate its entitlements to any of its affiliates or subsidiaries, or to any successor in involvement of any endeavor connected alongside the Services.

Modifications

We may revise these Terms to improved reflect:

changes to the law,
new regulatory requirements, or
improvements or enhancements made to our Services.

If an update affects your use of the Services or your lawful entitlements as a person of our Services, we’ll notify you previous to the update's productive date by sending an email to the email location connected alongside your document or via an in-product notification. These updated conditions volition be productive no small than 30 days from whenever we notify you.

If you don’t concur to the updates we make, delight cancel and delete your document before the updated Terms rotate into effective. Where applicable, we’ll recommendation you a prorated refund according to the amounts you have prepaid for Services and your document cancellation date. By maintaining an document following the updates arrive into effect, you concur to be border by the revised Terms.