Calling up Starlink customer service? You'll be talking to Grok.

Elon Musk's AI is a talker.

This week, Musk's blended AI-and-space-exploration company, SpaceX, announced a new Grok Voice example — and revealed that Starlink call centers are already using the AI-as-a-conversationalist innovation to answer 20,000 client calls a day.

The business stated approximately 70% of those calls are resolved without humans.

Grok Voice agents are verifying customers, troubleshooting Starlink hardware, issuing credits, and shipping replacement equipment, the business said. Its AI agents can obtain on those tasks in multiple languages, too.

That makes Starlink a useful, real-world test case for AI sound innovation — and particularly helpful for its earth expansion. The business says Starlink serves additional than 6 myriad energetic customers about the world.

Instead of construction a enormous individual customer-service procedure to power call centers, SpaceX is betting it can assist its multilingual customers alongside AI.

SpaceX did not react to Business Insider's questions concerning which languages Grok supports or what types of calls motionless necessitate a person.

AI companies have been quickly rolling out additional mighty sound models that do their finest Chatty Cathy impression. In July, OpenAI released GPT-Live-1 alongside call-capable support, during Google has launched akin endeavor systems.

The identical is true for AI companies that are focusing on consumers. Meta's Muse, for example, can additionally grip phone calls for those let into the beta feature.

So, soon, your bot may dial one for English — during a company's bot answers the call.