Amazon is shutting down a go-to option for gig workers. It's the latest casualty of AI growth.

Aug 26, 2026 10:27 PM - 2 hours ago 1

Amazon Mechanical Turk webpage displayed successful a web browser, showing HITs marketplace accusation and make money workflow graphics.

Amazon is shutting down Mechanical Turk arsenic of September 30. Bloomberg/Getty Images

Amazon is closing a level that became a staple for immoderate gig workers.

The institution will unopen down Mechanical Turk connected September 30, according to a message posted connected the crowdsourced activity platform's website connected Tuesday.

"We regularly measure our programs, tools, and services and make adjustments based connected those assessments," the connection reads. Last month, Amazon stopped accepting caller users for the service.

Amazon started Mechanical Turk — called "MTurk" by predominant users — successful 2005. The institution initially designed the instrumentality to trim copy merchandise listings arsenic it sold a wider scope of items, The New York Times reported successful 2019.

Mechanical Turk yet became an outer instrumentality arsenic good to salary humans to do tasks that computers could not, specified arsenic transcribe audio recordings. MTurk besides became a favourite among researchers who needed study data, arsenic good arsenic astatine slightest 1 presidential campaign.

Mechanical Turk became celebrated pinch gig workers, who were paid arsenic small arsenic a fewer cents per task but had much elasticity to activity wherever and erstwhile they wanted compared to a accepted job. The level included much than 500,000 workers astatine its peak.

Amazon laminitis and erstwhile CEO Jeff Bezos called the work "artificial artificial intelligence" successful a 2007 article successful The New York Times.

These days, existent artificial intelligence has taken connected galore of the tasks that Mechanical Turk was designed to thief with. And while Amazon touted MTurk arsenic a instrumentality for processing instrumentality learning, galore AI training efforts now attraction connected real-world information sets.

There's besides grounds that MTurk and AI were converging: One 2023 study estimated that betwixt 33% and 46% of Mechanical Turk workers utilized large-language models to complete tasks connected the platform.

Gig workers are now completing akin tasks for companies that train AI, pinch companies for illustration Uber getting successful connected the action pinch data-labeling gigs.

There's moreover a marketplace for simply selling information aliases documents to AI training companies.

Do you person a communicative thought astir gig work? Contact this newsman astatine [email protected] aliases via encrypted messaging app Signal astatine 808-854-4501. Use a individual email address, a nonwork WiFi network, and a nonwork device; here's our guideline to sharing accusation securely.

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Alex Bitter is simply a elder unit newsman covering the gig economy, food, and retail. His activity focuses awesome gig transportation and ride-hailing apps, including Uber, Lyft, DoorDash, Instacart, and Walmart's Spark. He is willing successful everything from what it's for illustration to activity connected the apps to the companies' business strategies.Some of his caller stories characteristic gig workers who person been deactivated connected the apps, DoorDash hiring accepted employees to make deliveries, gig workers' usage of bots, and gig activity expanding into caller professions, specified arsenic nursing.Alex has besides written astir Aldi's US description , Starbucks' turnaround efforts, and the fallout from Kraft-Heinz's fund cutting. Convenience shop concatenation Sheetz ended its "smile policy" aft his reporting.Before joining Insider successful September 2020, he wrote astir user and unit companies for S&P Global Market Intelligence. He's a postgraduate of the University of Hawai'i astatine Mānoa and grew up connected the Big Island.Alex lives successful the Washington, DC, area, wherever you tin find him studying ancient coins aliases searching for Civil War artifacts pinch his metallic detector successful his free time.Got a tip? Reach retired astatine [email protected] aliases via encrypted messaging app Signal astatine +1 (808) 854-4501.

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