Zoom 2.0 relaunches as an AI-first company without video in its name

Zoom is changing its sanction from Zoom Video Communications Inc. to conscionable Zoom Communications Inc. In a station connected the institution blog, Zoom Communications CEO Eric Yuan writes that Zoom is now an “AI-first activity level for quality connection” that delivers “modern, hybrid activity solutions.” It’s a muddy, if vague, alteration compared to its 2020 emergence erstwhile the classical Zoom Meetings merchandise became synonymous pinch video conferencing and thrived arsenic companies were forced to modulation labor to activity from home.

Now, it nary longer wants to beryllium known for video arsenic workers person returned to offices, and bigger, better-resourced title from Google, Microsoft, and Slack offers video arsenic a characteristic of the agency suites companies already salary for.

By the extremity of 2020, Zoom’s year-over-year gross had quadrupled, but by early 2022, the projections had changed, arsenic Wedbush expert Dan Ives predicted that “the activity from location beneficiaries... Netflix, Facebook, Zoom, Peloton, they’ll spot maturation autumn disconnected a cliff.” For some Peloton and Zoom, the adjacent fewer months and years person borne that out.

Zoom has fought backmost by launching much broad communications tools, starting pinch Zoom Team Chat. Now, Zoom offers its ain full-suite Zoom Workplace solution pinch Google- and Microsoft-style Office productivity apps, a business email client, and more.

Zoom’s AI companion 2.0 launched successful October pinch improved summarizing and assistance tools, which he says “will construe into a afloat customizable integer copy equipped pinch your organization knowledge, freeing up a full day’s worthy of activity and allowing you to activity conscionable 4 days per week.”