This week connected How Success Happens, I said pinch Kwamane Liddell, nan laminitis down ThriveLink, a level that uses AI to thief families entree programs for illustration wellness insurance, nutrient stamps and inferior assistance. Having started his profession successful healthcare arsenic a nurse, Liddell's unsocial insights into nan needs of underserved communities inspired him to create solutions that span nan spread betwixt healthcare accessibility and societal determinants of health.
You tin perceive to our afloat speech above, and below, I've pulled retired 3 cardinal takeaways. I dream you find arsenic overmuch inspiration successful Liddell's travel arsenic I did.
Transforming individual acquisition into advocacy
Liddell shares really witnessing health disparities led him to profoundly understand nationalist wellness issues. His relationship to healthcare inequities led him to innovate and advocator for underserved communities.
"I was a nursing head astatine Alameda Health System, and I had seen truthful galore patients who mislaid their lives of well-being, not because they needed much healthcare," he says. "We lowered their humor unit aliases helped them power their diabetes. That's easy. But they needed to beryllium capable to spend nan medicine erstwhile they near aliases person entree to nan patient nutrient and lodging and each those things."
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The effect of ThriveLink
Liddell recounted a powerful communicative of a diligent who benefited immensely from ThriveLink's services, illustrating nan profound effect that accessible healthcare resources tin person connected individuals and communities.
"When we were doing our first aviator pinch Atrium Health successful North Carolina, [a] diligent went into nan doctor's office, and she had very superior objective needs. But portion of nan point she was really worried astir was her inferior bill," Liddell says. "She didn't person nan money to salary it. And during nan pilot, nan expert conscionable gave her ThriveLink's telephone number. And without immoderate further activity from nan expert aliases nan team, she was enrolled. She called nan number and enrolled her into her section inferior assistance program, which she didn't cognize existed, and it paid her $519 inferior bill."
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AI-powered healthcare
Liddell shares really AI tin drastically trim costs and grow work capabilities successful organization clinics crossed America, enabling ThriveLink to supply basal support to patients efficiently.
"At ThriveLink, we build telephonic AI bots that talk to patients and alteration them to verbally enroll into things for illustration nutrient stamps, inferior assistance and moreover Medicaid without immoderate Internet aliases telephone number necessary," Liddell says. "With AI, we tin make it affordable for each organization session successful America to beryllium capable to support patients and motion them up for illustration ne'er before. And that's really our focus: making tools. We're going to proceed making devices successful healthcare and beyond."
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