Sonos is still trying to figure out why everyone hates its app

Mar 16, 2025 04:29 AM - 1 month ago 50388

Wes Davis

Wes Davis is a play editor who covers the latest successful tech and entertainment. He has written news, reviews, and much arsenic a tech journalist since 2020.

Sonos main invention serviceman Nick Millington says successful an update published yesterday that he and his squad are “100% focused” connected knowing and addressing issues pinch the Sonos app. It’s the latest successful a bid of Millington’s posts sharing his team’s advancement arsenic it tries to reconstruct features that were near retired of the app’s controversial redesign successful May past year.

Here’s what Millington, the original Sonos strategy designer who is tasked pinch fixing the app, has to opportunity astir the effort:

The squad and I stay 100% focused connected 2 important priorities:

1. knowing the guidelines origin of each azygous customer issue, whether large aliases small, whether communal aliases rare, and making judge the method capacity of the app meets aliases exceeds what you person travel to expect from Sonos.

2. closing gaps successful the functionality and usability of the caller app comparative to what you enjoyed before, successful a privilege bid that is arsenic responsive arsenic imaginable to the feedback we person from you.

Millington says users who person shared diagnostic accusation person “sharpened” the team’s focus, starring to respective improvements. In erstwhile updates connected the page going back to October, he has promised respective features were connected their way, specified arsenic siren snoozing, amended queue management, and playlist editing. He points retired that you tin erstwhile again snooze alarms, and says users tin cheque the artillery of portable Sonos Move and Roam speakers erstwhile they’re successful standby.

But the activity has been slow-going and Sonos still hasn’t added playlist editing back, nor the expertise for a personification to queue an full files from their section euphony library. According to Millington, some are connected their measurement successful “upcoming releases.”

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