Samsung halts Galaxy Buds 3 Pro shipments over quality issues

Samsung has temporarily stopped shipping its caller Galaxy Buds 3 Pro to retailers pursuing complaints astir value control. Early customers who received nan wireless earbuds up of its wider July 24th merchandise reported that nan ear tips were fragile, and prone to breaking erstwhile removed.

The region was confirmed successful a connection to Android Authority, successful which Samsung said it had “temporarily suspended deliveries of Galaxy Buds 3 Pro devices to distribution channels” to behaviour value power assessments earlier nan merchandise is delivered to customers. “We sincerely apologize for immoderate inconvenience this whitethorn cause,” nan institution said, directing customers who had already received nan earbuds to interaction Samsung support aliases sojourn their nearest Samsung Service Centre.

Amazon pulled nan Galaxy Buds 3 Pro listing anterior to this charismatic confirmation, while Samsung had pushed nan merchandise date connected its ain website backmost to August 28th. Samsung had besides already issued a statement to its home Korean market successful which nan institution apologized for value power issues pinch nan product.

We tin presume from Samsung’s updated web listing that orders will now commencement shipping successful precocious August, but 1 customer email published by Android Authority is giving customers nan opportunity to cancel their orders.