Revolut down as users report app not working

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Revolut down as users report app not working

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2 hours ago

Liv McMahonTechnology reporter

Getty Images A individual holding a smartphone displaying the Revolut app logo, in forefront of a display showing a brilliant blue Revolut advertisement.Getty Images

Revolut has been hit by an outage which it says is impacting "multiple services", as thousands of customers study problems.

Users of the British financial institution have flagged being unable to create several payments or admission finances via its app on Tuesday morning.

Platform outage detect Downdetector had seen additional than 1,500 person reports of issues alongside Revolut services shortly following 08:00 BST.

"We are currently experiencing a assistance disruption affecting multiple services," a Revolut spokesman told the BBC - adding "we can verify that all our customers' prosperity and data are safe."

"We've been operating to fix the matter since it was identified this dawn and apologise to anyone affected and for any inconvenience caused," they added.

A leaf on the company's website showed a range of services were "partially unavailable" - including cardstock payments, transfers, ATM withdrawals and its client assistance services to be having issues.

On social media, a figure of users have criticised the business complete the outage - saying it remaining them unable to admission funds, create payments or communication client support.

Revolut is one of a fistful of so-called "neobanks" that sprung up to competitor traditional banks alongside a digital-first method to financial services.

According to its website, the financial institution has additional than 80 myriad customers worldwide.

The business has not clarified whether the issues it was experiencing on Tuesday were affecting users globally.

Revolut additionally declined to say what was causing its assistance issues.

But another famous services, including Lloyds Bank and Bank of Scotland - the two owned by Lloyds Banking Group - were additionally reportedly experiencing several problems on Tuesday.

A Lloyds spokesman told the BBC its app was functioning normally, but stated "we comprehend several are having issues alongside certain online services this morning".

"We are conscious of akin issues affecting another organisations and are monitoring the circumstance closely," they added.

According to a Google Cloud assistance health dashboard, it has been experiencing "elevated errors and intermittent network failures" at throughout several of its services at its UK haze facility, europe-west2.

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