NZXT’s Flex PC rentals are still ‘misleading’ and ‘predatory,’ claims Gamers Nexus

Dec 08, 2024 07:18 AM - 1 month ago 56913

Gamers Nexus has released a video deconstructing NZXT’s defense of its Flex gaming PC acquisition and rental program. In it, big Steve Burke says the institution is still misleading customers, contempt adjustments made successful consequence to his erstwhile video successful which he called the program “a scam.”

NZXT said successful its response this week that it would explain specifications astir its Flex program, which Gamers Nexus had criticized for having specs that would alteration sometimes “day-to-day.” The institution has appeared to update specs and capacity numbers for its acquisition builds. But Gamers Nexus reports it still spotted issues for illustration inconsistent FPS numbers and a FAQ that implied NZXT’s for-sale Player: Three Prime build uses an RTX 4090 graphics card, contempt its specs saying otherwise.

The FAQ introduction Burke mentions seems to beryllium gone now, but arsenic of this writing, there’s still an introduction titled “What GPU is correct for me?” that lists the RTX 4090 and its benefits. Such inconsistencies are a problem for imaginable customers, Burke says.

The truth that NZXT misrepresented its product, moreover aft its statement, arsenic having a 4090 erstwhile it still had a 4080 Super ... seemingly indicates that moreover NZXT can’t support up pinch its ain specs changes. If NZXT can’t support up pinch it ... really are they expecting the customer to support up pinch it?

Gamers Nexus offers different criticisms of the company’s rental program, from “improper packaging” harm fees pinch precocious bounds that transcend the costs of balanced non-rental versions of the PCs to the creator-based advertisement videos that proceed to exist, contempt the institution saying it had “pulled each influencer-led Flex advertising.” NZXT did not instantly respond to our petition for remark connected the caller video.

Gamers Nexus said Thursday that it’s moving connected a deeper investigation, and its video coming ends pinch Burke saying he’s received “a number of very concerning tips” from erstwhile labor and customers.

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