Microsoft on CrowdStrike outage: have you tried turning it off and on? (15 times)

Have you turned it disconnected and connected again? That acquainted refrain from IT departments and The IT Crowd is being echoed by Microsoft coming arsenic a recommended measurement of fixing nan faulty CrowdStrike update that has taken down thousands of Windows PCs and servers today.

In a support statement connected Microsoft’s Azure outage page, nan institution says it has heard from customers that rebooting virtual machines and PCs aggregate times tin help. “We person received feedback from customers that respective reboots (as galore arsenic 15 person been reported) whitethorn beryllium required, but wide feedback is that reboots are an effective troubleshooting measurement astatine this stage,” says Microsoft.

If rebooting a instrumentality 15 times doesn’t do nan trick, Microsoft recommends nan workaround that galore IT admins person been utilizing today, which involves deleting nan faulty CrowdStrike driver. In nan lawsuit of Microsoft’s Azure virtual machines, it should beryllium easier for IT admins to equine a disk and effort to delete nan faulty record alternatively than having to footwear machines into Safe Mode.

We’ve heard from immoderate IT admins that rebooting is so fixing nan problems. It’s astonishing that 1 of nan worst world IT outages successful history tin beryllium fixed by conscionable turning it disconnected and connected again. A meme saves nan day.