Kyber (YC W23) Is Hiring a Forward Deployed Engineer

Kyber

Instantly draft, review, and nonstop analyzable regulatory notices.

At Kyber, we're building the next-generation archive level for enterprises. Today, our AI-native solution transforms regulatory archive workflows, enabling security claims organizations to consolidate 80% of their templates, walk 65% little clip drafting, and compress wide connection rhythm times by 5x. Our imagination is for each endeavor to seamlessly leverage AI templates to make each document.

Over the past year, we’ve:

• 50x’d level measurement and are profitable.
• Landed aggregate six and 7 figure, multi-year contracts pinch starring security enterprises.
• Launched strategical partnerships pinch manufacture starring package partners for illustration Guidewire, Majesco, and Twilio Sendgrid.

Kyber is backed by apical Silicon Valley VCs, including Y Combinator and Fellows Fund.

We're looking for a early laminitis and  early-career technologist to backmost the afloat method narration pinch our endeavor customers — from the infinitesimal a woody gets technical, done building what they need, to being their first telephone erstwhile thing breaks. You'll activity straight pinch our CEO, GTM team, customer occurrence team, and pinch the engineers who build our halfway platform.

Responsibilities

Own the Full Technical Sales Delivery Lifecycle

• Quarterback method transportation for endeavor accounts end-to-end: from method scoping conversations, done building the integration aliases configuration, each the measurement done unchangeable endeavor standard usage.
• Represent Kyber straight to endeavor stakeholders, moving intimately pinch our CEO, Head of Engineering and GTM team.
• Ship civilization integrations and account-specific requests directly.

Serve arsenic First-Line Triage

• Be the first responder connected customer-reported issues: diagnose whether thing is simply a existent bug, a configuration gap, aliases a training issue.
• Resolve what you tin directly; escalate genuine bugs to the technologist who owns that code, pinch capable discourse that they aren’t starting cold.

Compound Your Own Leverage Over Time

• As you spot requests repeat, look for the self-serve characteristic aliases build the soul instrumentality that makes the adjacent 1 unnecessary.
• Work astatine the intersection of GTM, Engineering and Customer Success to amended soul processes astir the customer lifecycle.

What We’re Looking For successful You:

• Strong engineering fundamentals — comfortable shipping existent codification and picking up an unfamiliar codebase.
• Some vulnerability to aliases genuine liking successful income engineering / method pre-sales — you’ll beryllium owning these conversations and representing Kyber’s method architecture, not conscionable watching them.
• Naturally funny and diagnostic — you for illustration figuring retired why thing broke, not conscionable that it did.
• Comfortable talking to non-engineers, reliable successful beforehand of endeavor stakeholders.
• AI-native — you build pinch AI coding devices arsenic a default portion of really you work, and you’re comfortable speaking credibly astir really LLMs powerfulness what we vessel erstwhile a customer asks.

Your First 90 Days

First 30 days — Ramp

• Get up to velocity connected Kyber's product, codebase, and apical endeavor accounts
• Ship your first mini hole aliases config alteration to a customer-facing integration, pinch support from the engineering team
• Sit successful connected customer and imaginable calls to spot really deals and support conversations really happen

First 60 days — Start owning

• Independently triage and resoluteness your first customer-reported rumor end-to-end — test done hole aliases escalation
• Take a supporting domiciled successful a unrecorded method scoping speech pinch a prospect
• Ship a civilization integration aliases account-specific petition pinch minimal oversight

First 90 days — Full ownership

• Independently tally constituent connected a method scoping speech pinch an endeavor prospect
• Be the default first responder for a defined group of accounts aliases rumor types
• Identify and build your first self-serve hole aliases soul instrumentality for a recurring request

• Hiring Manager Screen
• Technical Interview
• Onsite