I spent astir 10 years as a formation attendant for the now-grounded Ukraine International Airlines, flying up to 12 hours to destinations crossed Europe, Asia, and North America. The occupation gave maine a firsthand look astatine astir everything that goes connected down the scenes successful commercialized aerial travel.
Passengers often spot the glamorous broadside of the occupation — sightseeing during overnights and walking for free anytime I want. And while these are surely immoderate of the champion perks, they don't ever bespeak what life arsenic a formation attendant is really like.
There were little ritzy realities: changeless pitchy lag, hours connected my feet, sharing edifice rooms, and strict beauty standards governing everything from my constitution and hairsbreadth to my nails and assemblage size.
While my hose unopen down operations soon aft Russia invaded Ukraine successful 2022, I near the domiciled successful 2021 during the COVID-19 pandemic and person since moved to Canada, wherever I activity arsenic a journalist.
Now, connected the different broadside of the industry, I still deliberation astir what I wish group knew astir being a formation attendant. Here are 10 things passengers often misunderstand astir the job.
My salary fluctuated each month.
Aircraft attraction and upwind disruptions meant my paycheck fluctuated period to month.
UIA formation attendants had a guidelines complaint covering pre-flight briefings, boarding, and training days, but our mean complaint was highest erstwhile wheels were up. And connected world flights — for illustration a same-day travel to and from Rome — we sewage $50 per diem. If a hold pushed our return past midnight into a 2nd almanac day, we were paid that per diem twice.
However, if a formation was canceled earlier pushback, I walked distant having earned almost nothing. I did get other regular salary during world overnights, arsenic good arsenic a prize for the other workload erstwhile I was connected a three-person compartment unit pinch much than 100 passengers.
Overall, I made betwixt $1,000 and $1,500 a month, acold beneath the salary of likewise senior formation attendants astatine galore different Western airlines, particularly successful the US, wherever they tin make six figures a year. But my net was bully compared to the remainder of Ukraine, wherever the mean monthly pay was astir $500 pre-war.
I could alert for free, but only if a spot was open.
Everyone assumes formation attendants alert astir the world for free whenever we want, but my individual off-duty recreation was a full gamble.
While I had a fewer confirmed-seat tickets a year, everything other was strictly standby, meaning I could only alert for free if location was a spot open, and I still usually paid taxes and fees. I could spot formation loads successful beforehand to gauge whether I'd get connected the flight, but I couldn't foretell last-minute bookings aliases agelong standby lists.
I've spent truthful galore days disconnected sitting astatine the gross pinch my bags packed conscionable to watch the plane return disconnected without maine because paying passengers ever came first. This has led to unexpected overnights successful overseas cities and vacations getting trim short. My family members sewage discounted tickets nether those nonstop aforesaid nerve-racking rules.
But erstwhile things worked out, I was giddy pinch excitement, and I visited places I ne'er would person otherwise. Among my favourite trips were to Spain, Montenegro, and Egypt.
I had to travel strict beauty rules.
There was an unspoken quality cheque earlier each formation to guarantee I met the airline's strict hair, makeup, and azygous standards.
For example, I had to support clear skin, manicured nails, a slim figure, and a neat and tidy bun. I yet chopped my hairsbreadth into a bob to make it easier to style.
I seldom flew pinch group I already knew.
When passengers saw my unit laughing together successful the galley, they often assumed we had known each different for years. That's acold from the truth. More often than not, I'd locomotion into the level without knowing a azygous personification connected the crew, including the pilots.
When I first started, that threw maine off. But turning full strangers into a tight, seamlessly functioning unit astatine 35,000 feet successful nether 10 minutes — particularly erstwhile I was promoted to elder formation attendant — became a superpower.
I ever packed my ain meals.
Flight attendants were usually served business-class meals, and our captains and first officers were required to eat different dishes to forestall simultaneous nutrient poisoning.
Still, I quickly learned to pack my ain home-cooked meals instead. At precocious altitude, dull sensation buds often unit catering companies to load level nutrient pinch higher-than-usual amounts of brackish and fat.
Eating that regular wrecked my energy. I paired my ain nutrient pinch h2o passim the flight, wholly skipping coffee, tea, and soda to past the desert-dry compartment air.
We are engaged moreover erstwhile passengers are asleep.
Night flights were ne'er my individual favorite, but location was a quiet magic to a darkened compartment erstwhile work finished.
While passengers slept nether dimmed lights, my unit and I were perpetually connected the move, including keeping the washrooms cleanable and safe, assisting passengers pinch restless kids, prepping for the adjacent repast service, and handling unexpected turbulence aliases aesculapian emergencies.
I was besides managing complex logistics down the scenes. If passengers had short connections, I passed their accusation to the pilots, who alerted crushed unit to fast-track them erstwhile our doors opened. I besides memorized specialized stroller rules and led my squad successful connection protocols for unsighted aliases deaf passengers.
My plane's remainder area was 4 seats down a dense curtain.
Flying connected craft for illustration the Boeing 767, we didn't person the fancy hidden overhead bedrooms that immoderate newer planes person today.
My crew's concealed remainder room was conscionable 4 seats successful premium system enclosed by a dense curtain. Sometimes, I'd get fortunate and snag an quiet business-class seat.
I bought my recreation cogwheel astatine discount stores unfastened only to unit members.
While galore airports worldwide offered discounts to pilots and formation attendants successful their shops and restaurants, immoderate person dedicated crew-only stores wherever I bought discounted cosmetics, treats, and bags.
Tucked distant from the nationalist and strictly requiring a valid unit ID, the shop successful Brussels Airport was my favorite. I bought heavy-duty recreation luggage, arsenic good arsenic authentic Belgian chocolates for my family.
International overnights were not ever agelong capable to spell sightseeing.
Many group presume formation attendants are partying nonstop aliases spending our overnights exploring caller cities. In reality, I was battling pitchy lag and sometimes only had capable clip to eat, shower, and slumber earlier getting fresh for the adjacent day's long-haul flight.
I had immoderate longer overnights, my favourite being New York City. I loved speedy sightseeing pinch the crew, for illustration uncovering Carrie Bradshaw's flat aliases running to Costco pinch a shared shopping list. We'd moreover drawback a rotisserie chickenhearted to split, which was our favourite hack to prevention money.
Ukraine International Airlines did not respond to a petition for comment.
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