Google reviews are disappearing from Google Business Profile section listings. In the past fewer days aliases truthful location has been an influx of complaints successful the Google Business Profile forums. This seems for illustration a bug, arsenic Amy Toman received connection from Google that the institution is "aware of the missing reviews rumor and moving to resoluteness it."
Some businesses person mislaid thousands of reviews from their Google listings. Some person mislaid a few, but it is each limited connected really galore reviews the business listing had successful the first place. Many are saying their listings were spammed aliases pounded pinch clone reviews and past soon later, each of the reviews vanished and nary caller reviews are being added.
One business proprietor wrote, "We had astir 4,651 morganatic customer reviews collected people complete galore years from existent customers. Suddenly, wrong astir 24 hours, our nationalist reappraisal count dropped to only 63 reviews."
If you scan done the Google Business Profile Forums, you will spot tons of complaints. Here are immoderate of the complaints, but spot me, location are galore more:
- 4,500 reviews missing and caller reviews not showing connected GBP
- ALL Reviews vanished - NO SUSPENSIONS
- Missing customer reviews
- Review count missing
- Many reviews person been removed from my client's profile
- I Lost complete 1200+ reviews overnight 0 reviews 0 standing please help!
- Business Profile abruptly shows 0 reviews aft clone reappraisal attack
- Reviews missing
- About 50 reviews vanished and caller customer reviews are not being published
- Rolling Review Deletion (37 down to 19) owed to Competitor Spam Reporting Att
- Review missings
Amy Toman posted connected LinkedIn:
There is simply a caller rumor I'm seeing connected Google listings, wherever aft reporting clone aliases spam reviews, listings are receiving a reappraisal artifact and each reviews are being hidden. And successful astatine slightest 1 case, their standing is reduced to 0.Google has been alerted and they now opportunity they're alert of the missing reappraisal rumor and are moving to resoluteness it.
If you aliases a customer are successful this situation, you tin station connected the forum if you'd like, but cognize that Google is alert and moving connected it. No timeline for solution stated yet.
A Google spokesperson told the MCP:
When our systems observe suspicious reviews, we return a scope of actions including removing reviews and temporarily pausing reviews connected the floor plan to forestall further abuse. We are investigating the rumor and will reconstruct immoderate reviews that were incorrectly removed.Forum chat connected LinkedIn.
