"If you can't lift a dog, you cannot run an office."
That was the communication Nico Laqua, cofounder and CEO of buzzy coverage startup Corgi, sent to personnel in the New York agency concerning among the company's short-legged mascots. A vet had told the workforce that the puppy, Hamilton, should not be exterior since he wasn't completely vaccinated, so they were using pee pads in the office.
After Laqua, based in San Francisco, heard that workers were not strolling Hamilton, he laid downward the law in a July 19 missive.
"Buying pee pads of any kind for Hamilton is a fireable agency [sic], on the spot," he wrote in the message. Those who refused to obtain the corgi to the street should publish a one-on-one. "The finest case circumstance for this gathering volition be a PIP," he said, using shorthand for the disciplinary procedure known as a achievement betterment plan.
It's difficult to ideate this benevolent of C-suite perform playing out at Liberty Mutual, Berkshire Hathaway, or another giants of the buttoned-up business underwriting industry. But Corgi is certainly not your granddaddy's coverage company.
The CEO is loudly online, bragging his way throughout X during communicating alongside his personnel on the messaging app Telegram. A squad of young women dubbed "Corgi girls" relentlessly promotes the business and their own hot takes on social media. It lately embarked on a enormous enlargement of a inquisitive flank hustle: a sequence of 24-hour Corgi cafes.
The startup is continually announcing new products and ventures; it has an exchange-traded finances arm, a plaintiff's lawful firm, and file-sharing software, but the center merchandise is insurance. Corgi markets its startup endeavor coverage in the forefront, and offers the customary options, too: coverage for your apartment, your truck, your bar.
"We desire to be a one-stop shop," Jeremy Eisemann, elder vice president, told Business Insider.
The frenetic gait carries complete to its financials. It's raised complete $431 million; in May, it announced a $106 myriad circular three weeks following a $160 myriad unicorn round. The business is now appreciated at $5 billion, according to a individual acquainted alongside the matter.
Haden Kirkpatrick, a longtime coverage tech adviser and capitalist who is not engaged in Corgi's business, stated he'd never seen an coverage business lift prosperity akin it. "The companies that clasp hazard in this area — that really have a premium on document that they have to reserve against — don't arrive anyplace near that," he said.
The raises impressed Kirkpatrick, who stated he understands why investors were excited. Corgi had that Silicon Valley ethos. "If you're a innovation company, you're at warp speed," he said. "If you're an insurer, you're crawling."
Business Insider said alongside current and erstwhile employees, analysts, investors, and prospective customers concerning Corgi's trajectory, and reviewed dozens of documents. One item was clear: Corgi is speedrunning in a sleepy sector. Some say it's disrupting a endeavor that needs a shake-up. Others alert it's been tried before: Lemonade, Hippo, and Root vowed in the 2010s to upend the position quo, afterward fizzled.
"It's not so much that they unsuccessful and went away," stated Nathan Golia, a elder expert at Celent. "It's that the idea that coverage was ripe to be picked off by a tech business turned out to not really be correct."
Neither of Corgi's cofounders had coverage experience. They knew how to create Roblox games.
Laqua, now 26, met Emily Yuan during her sophomore twelvemonth at Stanford, before she dropped out. They created the social app Picnic and scaled it into the gaming studio Basket Entertainment, earning glossy mag stories and a place on the Forbes "30 Under 30" list. After they got into the startup accelerator Y Combinator, Laqua and Yuan obtained coverage licenses and launched Corgi in 2024.
The new business quickly spent $30 myriad on YRIG, an Alabama-based tenant liability coverage company, according to group acquainted alongside the matter. "How do you buy a $30M coverage transporter alongside fair $500K from YC?" Jared Friedman, a YC partner, stated in an investor's blog post. "It seems impossible. And yet, Nico and Emily pulled it off."
YRIG isn't a traditional coverage agency but a hazard preservation group. Corgi additionally operates through the Arizona-based hazard preservation collection TRRG. That method if Corgi were to fail, policyholders under YRIG and TRRG wouldn't be guaranteed payouts by the state. Corgi stated that the business operates through many insurers, including admitted or completely licensed carriers, and that RRGs are "industry norm for certain types of risks."
YRIG is additionally unrated, and Corgi stated it does not scheme to search a ranking for it. Corgi's Eisemann stated the unrated position didn't diminish client rely and that Corgi has additional than adequate finances to encounter operational requirements. "We volition be there whenever a covered assertion is filed," he said. "The prosperity is on the balance sheet. We have it sitting in the bank."
Corgi grew its ranks quickly, beginning eight offices, including San Francisco, Atlanta, Salt Lake City, Chicago, Dallas, New York, and London. It now has concerning 400 employees.
Former workforce of Corgi, which has a seven-day workweek, depict a hyper-competitive culture. Throughout the day, Laqua uses Telegram to position workers and offices against all another on who has performed the most coverage demos, messages seen by Business Insider show. Laqua told Business Insider that it has a "bot that tracks income activity, akin most companies do."
The revenue team's method isn't continually appreciated, according to social media posts by prospective customers complaining concerning an attack of calls, texts, and equal FaceTime outreach.
Ari Ramdial, the San Francisco-based originator of the stablecoin wallet Guap, idea Corgi's safety power be a fit for his startup. Seconds following entering his data on the company's location in May, his phone began blowing up alongside calls and texts from workforce — a startling deluge equal for a sales-based industry.
"At one point, I was getting two calls from two distinct Corgi numbers simultaneously," he told Business Insider.
He responded to one email, saying it was "incredibly annoying," and requested that they "please halt calling me repeatedly." A Corgi rep responded by apologizing and offering an "apology gift," which he did not accept. Asked concerning Ramdial's complaint, Corgi told Business Insider that "customers value responsiveness," and that those who ask not to be contacted are put on a no-call list.
Corgi's revenue pitches to possible clients have additionally been the topic of litigation. AppFolio, a foremost asset administration system, sued Corgi's asset coverage subsidiary, Beagle, in December, alleging that it deceptively told customers it was connected alongside AppFolio, afterward took complete customers' accounts and switched their insurance. Beagle is "named for a pet, but its endeavor runs akin a parasite," AppFolio wrote in the suit.
Beagle denied many of AppFolio's claims and countersued, alleging that AppFolio busy in a "systematic run to demolish Beagle's business," which AppFolio denied. The lawsuit is ongoing.
In February, a Beagle document administrator posted in the company's Telegram conversation that another employee told a prospective client that they "directly integrate" alongside AppFolio. "We do not," the document administrator wrote in a communication viewed by Business Insider. "We are exactly getting sued bc of this."
A endeavor betterment delegate chimed in to ask whether they could say they "work with" AppFolio. "That's what I say," he said. Beagle CEO Anthony D'Angelo responded that it's a "Soft integration."
Beagle stated in a declaration to Business Insider that it is not an AppFolio partner and that "soft integration" referred to scheduled reports that Beagle clients set up in their AppFolio accounts.
Since its founding, Corgi has submitted at smallest five another lawsuits, including one involving a erstwhile administrator who accused the business of age discrimination.
The lawful disagreement began whenever the business fired Grant Bigler, a vice president, final October. He responded alongside a petition letter to the business that called it "youth obsessed," according to court documents. Bigler didn't sue, but in a preemptive strike, Beagle went to court and asked for a declaratory judgement that his dismissal was not connected to age. Beagle revised the suit, which is pending, to contain an allegation of theft of commerce secrets, which Bigler denies.
Current and erstwhile workforce told Business Insider that the company, akin many startups, runs young. Dominique Sutton, 30, stated she felt akin a "grandma" during her eight months operating in operations at Corgi. While she loved her period there — she called it exhilarating — she stated it was a civilization daze adjusting to a business anywhere "everyone there is between 18 and 21." Corgi stated it did not have that data on the age of its workforce.
The workforce were smart, Sutton said, but they acted akin kids. She recounted them saying, "Let's get a dart board. Let's get a gong. Let's get the most asinine things a young teenage boy would need."
As Business Insider earlier reported, a "little red book" purporting to merge Corgi's doctrine included the declaration that "boomers are dilatory and bad" and that "the finest athletes, warriors, and chess grandmasters are 19-30 years old." Corgi stated the publish was created and stated to them by an exterior capitalist and that it does not endorse its complete contents.
One upside of a younger employee basis is social media savvy, and Corgi is extremely online. The business posts guidance lessons on LinkedIn and newsletters on Substack. Internally, staffers are classified on a leaderboard for social media engagement, alongside prizes promised for top performers, Telegram messages show. Corgi told Business Insider it didn't create the leaderboard and that it has no incentives for social media posting beyond one competition, anywhere the victor got to "help up a new office."
The most eye-catching of the company's social media presence: the Corgi girls, as the twitterati call them. These workforce article small concerning the nitty-gritty of coverage and additional concerning their lives — everything from travel to matcha. There are cleavage-baring selfies and the occasional twice entendre. "1 female / 14 guys / 1 originator house," one posted alongside a revealing photo. "wonder anywhere I've seen that movie before."
The San Francisco slang dictionary, SF-isms, defines Corgi girls as "the attractive, extremely-online women Corgi (the YC S24 AI coverage unicorn) hires for marketing, growth, and events. Their hiring announcements inundated tech X and started a conversation concerning hot group as B2B promotion strategy." SF-isms author Mehul Agarwal told Business Insider the coverage firm's quest for virality seems akin a astute endeavor move. When he moved offices, the genuine asset delegate told him, "Get Corgi."
"He used Corgi alternatively of saying, 'Get insurance,'" Agarwal said. "That is a apparent sign that item current is working."
As the company's caput of community, Brooke LeBlanc leads the march of the Corgi girls. She set off the most latest business kerfuffle by posting to X her catalog of non-negotiables in a man, which included "provider/protector mentality" and being "post-economic."
The September 17 article went viral, and the New York Post called it "cringeworthy." Corgi staffers rushed to LeBlanc's defense, and Laqua rang the "cancel culture" alarm. When one X wag opined that Corgi girls had "Hooterized themselves," an employee called the commenter a "fake looking bitch" who "has her tits out" and later, in a defence of liberated speech, wrote that she would not "attempt to police" anyone who used the N-word. (Corgi stated it does not "endorse or assistance any use of profanity, slurs, or unprofessional conduct.") In the midst of the furor, LeBlanc did the incredible for a Corgi girl: She deactivated her X account.
Sutton doesn't get all the bother concerning Corgi girls. "I affection how it ruffles everyone's feathers who are not used to being comfortable about women," she said. Eisemann stated he was too occupied to prosecute the perform but believes in "freedom of speech." Others are turned off — Guap's Ramdial stated that he wants an coverage provider to be "good and boring."
Boring is not in the CEO's lexicon. In one tweet, Laqua is telling convicted fraudster Martin Shkreli that he and his allies wrote him alphabet in jail whenever they were teens; Laqua afterward stated he did not compose any alphabet and deleted the post. In another post, Laqua is trashing well-liked capitalist Sheel Mohnot complete a mild study on X. In one May post, he touts Corgi's then-$1.3 milliard valuation. The next day, he's alerting his followers that there's a 50% off transaction at the Corgi Cafe.
The cafes started alongside a sole location in San Francisco, afterward dispersed throughout the city. This summer brought the notice that it planned to open 100 about the earth inside a year. The all-night coffee shops have sparked memes and drawn one small protest. One lately made headlines following being shuttered for functioning without a permit, and the administrator rearward the enlargement has reportedly remaining the company.
Caribou Honig, a longtime coverage tech capitalist who has no prosperity in Corgi, stated he was reminded of the Capital One Cafes. Corgi is trying to rotate coverage into a "high-engagement experience," he stated — but wondered if that's what its center endeavor customers want.
I visited New York's Corgi Cafe five days following it opened in August. Barista Mirta Atemis, who stated she was making a fit $23 an hour, told me customers were mostly Corgi workforce who activity upstairs and the occasional inquisitive local. "I think group don't cognize whether we're open or not," she said.
The rear of the shop was a coding zone. There are phone booths for calls, and small circular tables for locked-in activity sessions. Anish Basu, the 43-year-old originator of Worthy, stated he heard concerning the cafe on X and came by, enthusiastic by the idea of gathering another founders during working.
There was lone one another client that day — a grad student, not a founder. "Give it a brace months," Basu said. When I returned final week, there were at smallest a dozen group operating in the rear area on a weekday afternoon.
One item not seen on either visit: Corgi's celebrated corgis. The business is named following Laqua and Yuan's archetypal agency pet, Trudy, and it now has another corgis in assorted offices.
There's a lengthy former of affable coverage animals: the Geico gecko, the LiMu Emu. Tom Amico, who created the Aflac duck alongside Eric David, since the business name echoed akin "quack," is puzzled by Corgi's choice of mascot.
"Don't ask me what corgis, or Queen Elizabeth's dogs, have to do alongside startup insurance," he said. "I conjecture it's cute."
Well, not always. Having a business pet is all fun and games — until it poops on the floor, as one erstwhile employee stated Trudy frequently did. The business afterward set up a Telegram bot to ask workforce to stroll her.
Laqua may run a billion-dollar endeavor alongside hundreds of employees, but the corgis can be top of mind. In first July — during Corgi revved up for Y Combinator events to enlist interns, according to one insider — Laqua told the New York agency he wanted puppy Hamilton flown to San Francisco, a Telegram communication shows. A few days later, Laqua had another petition concerning the 6-week-old: "No pee pads or he volition be trained to pee inner on all carpet forever."
Staffers were concerned concerning the pup going exterior or on a plane. "Can we obtain hammy to the vet and perchance get his shots first or fair inspect up if hes fine to fly?" one asked in the conversation on July 10. Another staffer asked them to delete the message: "Nico gona tweak if he hearrs pee pad."
A week later, the strain was higher. "I fair heard Nico say that there volition be no NY agency if Hamilton isn't out current by Wednesday morning," one employee wrote on Telegram on July 19. Another reported Laqua stated that he's "shutting downward nyc" if the dog didn't create the trip.
After Laqua insisted on outdoor potty breaks, a employee wrote that "the vet specifically told me he shouldn't be going exterior until his final circular of shots." Another staffer suggested: "Make certain to inform the airfield group that hes 4 months and has his shots" — although X posts and messages indicated he was concerning 8 weeks and not completely vaccinated.
Corgi told Business Insider that it "takes the attention and wellbeing of its agency dogs extremely seriously" and expects the workforce about them to attention for them. Separately, Laqua stated that Hamilton was 8 to 9 weeks old at the period of the trip and that vaccines are not required on family flights, which aligns alongside important carriers' written policies.
Hamilton did create the trip, snoozing in his transporter on the flight. He survived San Francisco, although the sojourn wasn't without a hiccup.
"Found Hamilton chewing on a zyn during final call," one staffer wrote on Telegram. "Pls create certain floors are clear."
Additional reporting by Jack Newsham
Do you have a tip concerning Corgi? Contact newsman Henry Chandonnet via email at [email protected] or on Signal at henrychand.30. Use a non-work email location and device; here's our guide to sharing data securely.
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Henry Chandonnet is a elder newsman on the Business News desk. He writes concerning tech culture, from Silicon Valley's startup category to the mundane AI user. He additionally closely covers Big Tech and the workplace. Henry earlier wrote for Fast Company, anywhere he covered trending tech news. He's written for The Daily Beast, People Magazine, and Vulture.Email Henry at [email protected], attain him on Signal at henrychand.30, or prosecute him on X @HenryChandonnet.