Build A Dialogflow Cx Google Chat App That Understands And Responds With Natural Language

This announcement was portion of Google Cloud Next ‘24. Visit the Workspace Blog to study much astir nan adjacent activity of innovations successful Workspace, including enhancements to Gemini for Google Workspace.

What’s changing

Earlier this year, we introduced nan integration betwixt Google Chat and Dialogflow CX done nan Google Workspace Developer Preview Program.

Dialogflow helps developers build and big Chat bots that understand earthy connection pinch minimal coding effort. The enhanced Dialogflow CX version, now mostly available, provides a caller measurement of designing virtual agents by taking a authorities instrumentality attack to supplier design. Now, developers person clear and definitive power complete a conversation, bask a amended end-user experience, and summation entree to an improved improvement workflow.

The Dialogflow CX integration pinch Google Chat allows developers to easy create Google Chat apps that are useful successful each kinds of interactions, particularly those that require earthy quality speech. For example, see a Chat app that helps group rent cars. A personification mightiness write, "I'd for illustration to rent a car". The Chat app mightiness respond pinch a mobility for illustration "Where would you for illustration to prime up nan vehicle?" which starts a human-like speech pinch nan personification successful which nan Chat app some understands and responds pinch quality reside while booking nan car rental.

Who’s impacted

Developers

Why it’s important

Dialogflow CX enables developers to create Chat apps pinch virtual agents that are much conversational and tin of performing circumstantial tasks.

Getting started

Admins: There is nary admin power for this feature.
Developers: Visit nan Help Center to study really to build a Dialogflow CX Google Chat app that understands and responds pinch earthy language.